CENTRAL APARTMENT IN SALOU TO ENJOY WITH THE FAMILY

Dear James, thank you for sharing your detailed feedback. We are pleased that you enjoyed the peaceful surroundings, pool and apartment facilities. We are sorry that the cleanliness on arrival did not meet the expected standard and have taken your comments seriously. We also regret not having had the opportunity to address these points during your stay, as our team can act promptly when notified. Please note that, as part of our environmental policy, single-use soap is not provided, although a basic cleaning kit should be available on arrival. We hope to welcome you again and provide the five-star experience you expected.

Goedemiddag Femke, Bedankt voor uw beoordeling. We zijn blij te lezen dat u tevreden was over de netheid, de ruimte, het balkon en het in- en uitcheckproces. We begrijpen dat het ontbreken van airconditioning en wifi minder prettig kan zijn. Deze informatie wordt altijd vermeld in de advertentie, zodat gasten dit vooraf kunnen meenemen in hun keuze. Hopelijk mogen we u in de toekomst opnieuw verwelkomen op de Costa Dorada. Met vriendelijke groet, Raúl (Universal Holiday Centre)