Mani Apartments - Four Bedroom Apartment

Thank you, William! We're thrilled you enjoyed the fantastic location and found our space accommodating for your family. We appreciate your feedback and will work on improving the noise issue. We hope to welcome you back soon! Kind regards, Kamelia, Heimaleiga team

Thank you, Brad! We’re thrilled you enjoyed your stay and found the apartment perfect for your group. We appreciate your feedback and look forward to welcoming you back for another great visit! Kamelia, Heimaleiga team

Dear CJ, Thank you for sharing your feedback. We’re sorry that the noise from the bar affected your sleep, particularly during the late hours. As a downtown property, we are located in a lively area, and some city noise is unfortunately unavoidable. We also appreciate your comments regarding the property’s condition and will take them into consideration as we plan improvements. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience. Kind regards, Teodora Slavova Guest Relations Manager

Thank you, Rita, for sharing your experience. I sincerely apologize for the challenges you faced with access and noise during your stay. Your feedback is invaluable, and I'm grateful for your understanding. I'm glad to hear you enjoyed the location, and we’re committed to enhancing our services for future guests. Best regards, Kamelia, Heimaleiga team

Thank you for your detailed review! We’re delighted to hear that you enjoyed the central location, décor, amenities, and thoughtful touches such as the complimentary Nespresso pods. It’s also great to know that you enjoyed being close to the shops, restaurants, waterfront, parking, and Hallgrímskirkja Church. We appreciate you mentioning the evening activity in the area. As you noted, earplugs are provided for guests who may be more sensitive to the city nightlife. We’re sorry to hear that the mattress did not provide the comfort you expected. Your comments regarding the springs and the stain are especially important, and we’ll make sure this is brought to the attention of our housekeeping and maintenance teams for inspection and follow-up. Thank you again for staying with us and for your valuable feedback. We’re very happy that you otherwise enjoyed your stay and hope to welcome you back to Reykjavík! Kind regards, Kamelia, Heimaleiga team

Thank you for sharing your experience!

Thank you for your thoughtful review! We're delighted to hear that you enjoyed the excellent location and found the apartment spacious and comfortable for your group. We're also pleased that our team was responsive and able to resolve the TV issue during your stay. We sincerely apologize for the maintenance issues you encountered. Your feedback regarding the curtains, dishwasher, and missing soap has been shared with our maintenance and housekeeping teams to ensure these items are addressed promptly. Thank you for your valuable feedback. We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards, Heimaleiga Team

Thank you for sharing your experience!

Thank you for your review! We’re glad to hear that you enjoyed the unit, found it a good value, and appreciated our responsiveness. We also appreciate your feedback regarding minor maintenance issues and parking. While parking can be challenging in the city, we’re glad you managed to find a solution. Thank you again for sharing your experience, and we hope to welcome you back in the future.

Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed the central location, comfort of the beds, and overall stay, and that the apartment suited guests who want to be close to the city’s nightlife and attractions. We sincerely apologize for the inconvenience you experienced with the showers and for the delay in maintenance during your stay. This is not the level of service we aim to provide, and your comments have been shared with our team to ensure these issues are addressed promptly and prevented in the future. Regarding the noise, we appreciate your understanding that the apartment is located in a lively downtown area, which can be vibrant and active late into the night. Thank you again for your honest review. We truly value your input and hope to have the opportunity to provide an even better experience in the future.

Dear Courtney, Thank you for your feedback. We sincerely apologize that the apartment did not meet our standards, particularly regarding cleanliness, bedding, maintenance, and the missing dishwasher. Your comments have been shared with our housekeeping and maintenance teams for immediate follow-up. We understand that the noise is part of our lively downtown location, but we regret that the overall experience fell short of expectations. We appreciate you bringing these issues to our attention and hope to have the chance to provide you with a much better stay in the future. Kind regards, Teodora Slavova Guest Relations Manager