GuestReady - Grandeur River Back

Thank you, Lindsay, for your positive feedback! We're glad to hear that you appreciated the convenient location, cleanliness, and comfort of the property, as well as the essential amenities that helped make your stay enjoyable. We apologize for the inconvenience caused by the inability to open the windows and the noise from the nearby works. The issue with the windows is currently being looked at to ensure better ventilation, and unfortunately, the external noise is beyond our control, but we appreciate your understanding. Thank you for staying with us, and we hope to welcome you again! Best regards, GuestReady Team

Hola Angela, Gracias por haberte alojado con nosotros. Nos alegra saber que tu estancia fue generalmente positiva y que hayas dado una buena calificación. Nos esforzamos por proporcionar una experiencia excelente a nuestros huéspedes. Esperamos tener la oportunidad de hospedarte de nuevo en el futuro y superar aún más tus expectativas. Si tienes algún comentario adicional o sugerencias, no dudes en hacérnoslo saber. Un saludo, GuestReady Team

Thank you, Laura, for sharing your feedback. We're glad to hear that you appreciated the location and apartment's adequacy for four guests. However, we're genuinely sorry for the inconvenience caused by the construction noise and lack of prior notice about it. Your experience was important to us, and it's disappointing to hear it wasn't as expected. We are addressing this issue immediately by updating the listing to inform future guests of the situation and ensure transparency. We're also looking into more suitable compensation for the inconvenience you faced. Your patience and understanding are greatly appreciated. GuestReady Team

Thank you, Christine, for your wonderful review and for choosing to stay with us. I’m thrilled to hear that you found the accommodation clean and comfortable, and that the video was helpful for your late-night arrival. Your feedback about the tea towels and the location insights are much appreciated—they truly enhance our guest experience. I apologize for the issues you encountered with the shower and bathroom door. Rest assured, we’re addressing these maintenance concerns to ensure future guests have a seamless experience. We look forward to welcoming you back soon! GuestReady Team

Thank you, Victor, for taking the time to share your experience. We're delighted to hear that you appreciated the excellent location of the property. It's always our aim to ensure our guests enjoy their surroundings as much as their stay. We noticed your comment about cleanliness. Apologies if it did not meet your expectations. This is certainly being looked into to ensure improvements. Your feedback is highly valued, and we hope to welcome you back for an even better experience in the future. GuestReady Team