Verified review
2/10 Terrible
Jill D.
22 Sept 2026
Liked: Check-in
Disliked: Cleanliness, communication, listing accuracy
This is an honest review of the property. The checkin process was fairly easy and straightforward. However upon our arrival the unit was unbelievably hot inside. We reached out to the owner numerous times in this regard and while they apparently did try to call us we have no missed calls from them. We were on a full day tour our first day in town and they mentioned this is why it was never resolved however we were there an additional 3 nights with still no appropriate response or resolution. They kept sending texts regarding how to adjust the heating however the instructions did not match the unit and we were never able to talk to a person to get this issue resolved. They will only communicate via text.The beds are very poor quality with very lumpy and uncomfortable mattresses. I have never had this issue at a VRBO before and was shocked that they would be so low quality.Most importantly there is a distinct smell of mold that is overwhelming. The unit was tidy however it is need of repair. There is mold everywhere in the basement and there are holes in the walls etc… If you are considering this unit you should know that all the bathroom are in the basement down a set of rickety curved stairs.We did reach out to the owner when we arrived home and let them know our concerns and were sent a response that they appreciate the feedback. We will not be back.
Stayed 4 nights in Sep 2026