Verified review
10/10 Excellent
Lynnette V.
3 Jan 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Family Christmas vacation
Wendy is an amazing host. She was very timely with her responses to all the questions and concerns that I had. She was very detailed in her communications and provided information on every step we needed to take from the moment of booking through the immigration processes, setting up transportation, scheduling dinners and checking in and checking out . If ever we had a glitch she was on top of it to straighten it out. The home is beautiful and true to the pictures in the listing . Very clean and comfortable and plenty of space for our family of 8 . She made my Christmas wish come true and had the most amazing Christmas tree set up prior to our arrival . Is was more beautiful than any of the decorated trees on the resort. Daily maid service kept the house impeccable. The pool was cleaned daily. The chef made a hot breakfast everyday . My only complaint with that would be there was no variety in what was served but we could always go to the buffet on the resort if we weren’t satisfied .Having use of the golf cart was very useful as we had one family member with mobility issues so this was extremely helpful with getting around . Some of the resort restaurants are not ADA friendly so that would be something to keep in mind when traveling. We had a couple days where we didn’t have hot water. The front desk was quick to respond to try and resolve the issue and we had mix up where they forgot to schedule our BBQ at the villa. None of these small things effected our stay
Stayed 7 nights in Dec 2024