The rental process to start was good, as is with any VRBO listing. The cottage looks nice in photos but don’t be mistaken, it’s not worth the price by any stretch. Property is nothing you cannot find elsewhere, water quality In the home was terrible, it lists there is a filtration system but the water throughout the house says otherwise. There was not enough hot water daily for 4 guests Having less than 4 minute showers, not counting kids...everyone was only able to bathe once for 4 days. We did not want to say anything much complaint wise at the early part of our stay as we are unsure of the community and do not know property owners/renters so you never know what can happen , nor is it fare for us to stay on our phones for the weekend with complaints to the host when we were trying to have a nice relaxing and unwinding weekend especially with the times we are in during lockdown/COVID 19. List of not working home features and amenities not there/working. For a family with children these are even more important and the host has no intent of making amends as he brushed off everything we informed him of. Kettle was so dirty and crusted with hard water it didn’t even open, dishwasher completely broken, does not clean or wash therefore dishes were all dirty upon arrival and covid 19 safety protocols were compromised as dishes in the cupboard were wet and still had food grime on them. Fireplace didn’t work at all, owner claimed he had it fixed weeks ago, this is a key feature as it was cold the first two days/nights. There were a couple cockroaches which are not usual in any cottage, even in the wilderness. Other bugs are understandable as it is an outdoor