Stylish Family Suite - quiet, spacious, full kitchen, 3BR, sleep 8

Thanks very much Chase!

Thanks very much Ashley! Your kind words means a great deal for us. Welcome back anytime.

Thank you for your feedback and for recognizing our responsiveness and professionalism. We’re sorry that some aspects of your stay did not meet your expectations. We would like to clarify for future guests that this listing is for the entire main-floor unit with its own private entrance and amenities. The basement is a separate rental suite with its own entrance and facilities, and there are no shared indoor living spaces between the two units. We have also confirmed with Vrbo that our property type, settings, and listing description correctly reflect this arrangement. We nevertheless appreciate the feedback and have reviewed the wording again to make the separation as clear as possible. We also sincerely apologize for the condition of the cookware during your stay. We offered to address the issue at the time, and since then, we have replaced the pots and pans with a new premium-quality stainless-steel cookware set. Regarding the photos, they were professionally taken to accurately represent the property, and we continue to maintain and update the home so that it remains consistent with what guests see when booking. We appreciate your feedback and have taken it seriously. We’re always committed to improving the experience for our future guests.