The view from the 18th floor was incredible, the condo was nice and clean when we arrived. My only complaint about the condo was the washing machine had mold in it and the towels that were hung in the bathrooms smelled terrible of must and had to be rewashed before we could use them. Even after re-washing them, they still did not smell great. There were also not enough towels/wash cloths for all of us, so we had to wash multiple times a day.
As far as the resort goes, the elevator rides to and from the 18th floor were miserable, especially when trying to load and unload the cars. During check in and check out times, it was next to impossible to find an elevator that had room for you to get on. Not to mention, the employees of the resort used the same elevators as we did and they were often using an entire elevator to transport towels, luggage racks, etc. up and down. I realize they need to use an elevator, but perhaps they should have a designated elevator that is only for employees. The parking garage is very tight, and very difficult to maneuver in anything larger than a small car. We often parked across the street at the overflow parking lot, which was much more convenient. The pools were decent but seemed like there was always one shut down which made the others very crowded. The restaurant at the resort is extremely expensive for a breakfast meal and the food was not good. The vending machines were broken, the ice machines were always out of ice.