Verified review
6/10 Okay
angela d.
7 Aug 2026
Liked: Location
Disliked: Check-in, communication
Communication with concierge agency was not clear, I booked for a week and they came back shortly before arrival with 6 days which meant we had nowhere to stay on the last night. They would only accept that we spend two extra nights, as one night was not convient because there was no one to clean the flat. We were cleaning the flat ourselves, but this did not seem to make a differece. It was poorly equiped with cleaning materials and washing up equipment, no tea towels, towels or sheets which we had to provide ourselves unless we hired from them at extra expense. There was mould on the bedroom ceiling coming from the flat above possibly, but this had not been rectified. A bedside lamp was not working, it was obviously an electrical communication as it was flickering. A tiny role of toilet paper, so we were obviously meant to provide that too. Sliding door to the terrace very tricky to open, it had obviously been forced by some previouss clients as the handle was loose. We found the deposit excessive. We found that from the hospitality angle service was poor, very little attention had been paid to making it a pleasant and trouble free stay.
Stayed 6 nights in Aug 2026