Because we have a large family of grown children and their spouses (and one 15-year old), one of the things we look for in a vacation rental is a washer and dryer. We were told this unit had a washer and dryer, but upon arrival discovered it didn't work and were told to use the nearby paid washer and dryer. It was an inconvenience to stay with our clothes while in cycle, but more of a problem to find a business on a Fri. and Sat. to give us enough quarters to use the $1.75 washer and $1.75 dryer. Again, all in quarters. There was no place to get change at the Seascape property. Also, the garbage disposal was broken and sink clogged with the last families food. The kitchen lights had a short, causing them to dim and flicker. The back sliding glass door wouldn't lock and you had to use a stick to keep it closed. We later learned that management knew about the issues as they received complaints before. They even admitted that they "Should have told us" ahead of time, but conveniently didn't, but admitted they knew AFTER checkout. My wife told the management about the washer and dryer issue and said that we had a large family with one pregnant daughter-in-law - she told them the washer and dryer was a must for clean beach towels and bathing suits, etc. and asked to be moved. They claimed to have checked to see about other units, but after 30-seconds on hold, they said no other units were available. ALL of these problems are minor for day-to-day residence, but should not be issues for a family on vacation! After checkout we asked for a full or at minimum half refund and told them we visit Destin 3X per year and always used VRBO, which is 100% true - later they refunded us a measly $156, which we still don't know how they derived at that number? I even used VRBO in Cuba and didn't have issues with our property. Thankful to say that this was our first ever bad experience.