Charming Chalet KIDS LOVE PLAYING IN CREEK IN YARD-2 miles to G'burg-3 Pools-Pet

Whoa-Ho…Hold it right there! When you messaged saying you were stranded with only 3 towels & just one set of kitchen towels, I sent you a photo of the multiple folded towels in the bathroom upstairs. The response I got back? "I don't go upstairs." WHAT? I didn't realize the second floor required a hiking permit! To save the day, the housekeeper galloped right over with 5 more body towels & another full set of kitchen linens. That meant 2 adults had a grand total of 15 towels for a 4-night stay. I’m pretty sure that’s enough linen to open a small day spa. Next, your dramatic public service announcement warning travelers: "If you like to cook meals while you travel, this cabin is not for you." Wow. I never had anybody watch out for MY guests like that! Terrified that a thief had stolen everything in my chalet, I sent the housekeeper in for an emergency audit. Here is the shocking inventory of my "sparse, sketchy & lacking" kitchen: 8 drinking glasses, 4 juice glasses, 10 wine glasses, 11 dinner plates, 15 side plates, 10 cups, 6 cereal bowls, 6 serving bowls, 5 cereal bowls, 10 pans, 7 skillets, 11 knives, griddle, electric skillet, Dutch oven, roasting pan, 3 cookie sheets, muffin pan, crockpot, waffle maker, George Forman Grill, countertop utensil holder is stuffed with utensils, plus utensils for outdoor grill cooking utensils. What exactly were you trying to whip up for two people staying for four nights? If you can't manage to cook a meal for two people with all of that plus a refrigerator/freezer, stove/oven, microwave, toaster, blender, mixer, regular coffee maker, Keurig, then the chalet’s "sparce, sketchy & lacking" stocked kitchen isn't the problem; it is you! . There you go again, watching out for MY guest with a stern warning about the number of deck steps. What you assumed were invisible to everyone are fully visible in multiple listing photos. Unless MY future guests are booking with their eyes closed, they can see them just fine for themselves. But the safety inspector is once again watching out for MY future guests. Silly me, I thought constructive criticism was always shared privately, not posted online. Since we are reminiscing about your stay, I wanted to share in the fun about a couple of quirky events I had planned to keep to myself…. but what the heck, I see you prefer public sharing, & like you said: “not to be malicious in any way”… You requested an early check-in. I told you guests were checking out the day of your arrival, & this was a super busy time & politely asked you to check back AFTER 2 PM because housekeeping was slammed. So, when did I hear from you? 12:57 and multiple calls after that…ALL before 2 PM. Your first message to me when you arrived was, “The cabin is precious! Want to let you know that there are cigarette butts on the porch. We don’t smoke.” I immediately responded that I would send the housekeeper there, then you replied….” just 1 butt. We can throw it.” Are you kidding me? You took the time to send a message about JUST ONE BUTT? I was thinking, OMG, what’s next with this woman & soon found out! You messaged that the light didn't work. The housekeeper arrived on the scene & cracked the case: it worked flawlessly once it was plugged into the wall outlet. You complained about the grill, then later you said the grill is fine; you said you all would be grilling the remaining 3 days & wanted a 2nd propane tank. With a full tank already in place, we just shook our heads & dismissed that. You ADVISED me that the grill grates probably need to be replaced. Oh, I thought those were my grill grates & I would be the one making that decision. YOU SAID YOU WERE ALSO A HOST, SO WHY ARE YOU LOOKING OUT FOR MY PROPERTY INSTEAD OF YOUR OWN? Once again, to use your words, “not to be malicious in any way,” and only as a kind mention. I have enjoyed building my successful 12-property vacation rental business over 19+ years, all by myself & without the help of anybody. But now I am wondering how I ever made it without all your free advice. "Your dedication to my problems is impressive, especially since you completely invented them” ________________________________________ .

I am glad you enjoyed your stay & got to see the bears. They seem to always hang out at the creek in my front yard & are such fun to watch from the deck high above, especially the little cubs. We finally got the bracket in to reattach the oven door last week & will be taking care of that today. The living room screen door is constantly coming off the track, making it difficult to move. I will have my maintenance man look at that today while he is there.

Well, I am certainly going to respond to the kitchen complaint part of this review!!! Cathy said. “If you aren’t planning to cook, the kitchen is fine and has basic items needed for cereal and making sandwiches. We did make dinner one night and that was a little challenging” OMG OMG There is a kitchen range with 4 burners & full-size oven, air fryer microwave, refrigerator, all small appliances that include an electric mixer, electric can opener, blender, George Forman grill, slow cooker, large electric skillet, abundance of cookware, pots & pans, utensils, dishes of all types, toaster, regular coffee maker, plus a Keurig. There are kitchen cabinets and a counter & a separate pantry. What in the world could be missing? I have had guests host large Thanksgiving & Christmas dinners for their families in this chalet for the past 6 years & have never heard a single complaint about the kitchen. So, Cathy, during your short 3-night stay, you say all you could make without a challenge is cereal and sandwiches?? What a ridiculous thing to say! What did you expect in a mountain chalet, Cathy? A gourmet kitchen?

I allowed Cathy to bring 2 large German Shepherds with her to my cabin, with her agreement to the Pet Policy. How did she repay me? By leaving dog hair all over the couch, on the bedding upstairs & downstairs, on the rugs...all over the cabin. The housekeeper had to bring in extra help to clean it all up before the next guest arrived.....carpets & upholstery had to be shampooed; upholstery & bedspreads had to be washed...the housekeepers said it was one of the nastiest conditions they had ever seen left by a guest. Cathy, is this the way you live at your home? OBVIOUSLY, it is! Cathy, the Pet Fees you paid were for the privilege of bringing your dogs along on your vacation; they were not for housekeeping to clean up your nasty mess. As the Pet Policy states & that you agreed & electronically signed, I will be charging you an additional cleaning fee. I would think that even most people who live like that at home would probably try to keep others from knowing how nasty they are & clean up when in someone else's home, but not Cathy. So disgusting! So disrespectful!