Labone holiday lettings

I had stayed here in 2019 and previously had a good experience, but I didn’t stay in this hosts property. The initial room I was assigned, the mattress was hard as a rock and the wifi didn’t work. The check in process was chaotic as the host was not expecting me, and I had to use my data and incur extra costs in order to text to express my discontent at the room. I was assigned another room which was better than the last admittedly. But I did find the host to be extremely non responsive concerning things I had raised. Eg each room only came with 1x towel although it’s a double room, so I was unable to go swimming, and I had to keep on following up to get an extra towel which took 2 days to arrive. toilet roll was scarce and it wasn’t well equipped (eg no Hand soap etc) considering it’s meant to be a serviced apartment. Wish I hadn’t used this particular hosts property in all honesty, as I found it tiresome always having to follow up with him and just wished to enjoy my stay. But I now know for next time. Overall I still like embassy gardens but there’s loads of other better and cheaper apartments based within the compound