6/10 Okay
Jeanann J.
29 Dec 2023
Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy
Misleading
The house was lovely. The area was lovely. The checkin process was wonderful…… BUUUUUUT, when we got to the house that we specifically selected for it’s layout (2 singles with different sleep patterns) there was a tag on the door of the downstairs bedroom with a king sized bed that read “This room is unavailable for your stay” !!!! Read that again——-the house you chose, after looking at photos & price has been selectively altered to restrict your use of the house!
I have stayed in VRBO houses all over the world & never experienced this. It is customary for owners to have a CLOSET of their own linens, personal affects that guests are not permitted to use—-totally understandable. This room was on a seperate floor with it’s own bath & a sitting room with a large flat screen TV—-But we’re not supposed to use it?? there were things stacked on the bed, and no sheets to use for this bed after I moved the stacks of stuff. VRBO commercials have ads promoting “whole house” as the advantage——it’s why I always use them as opposed to the primary competitor. I don’t think I should have to verify that every time—-or negotiate use of the whole house once I arrive
Jeanann J.
Stayed 3 nights in Dec 2023