Verified review
4/10 Poor
Brooke N.
27 Jul 2026
Liked: Communication, location
Disliked: Cleanliness, listing accuracy
This property was seriously overhyped. Had to check in later than we were supposed to because cleaning staff was late and that was communicated 3 hours prior to check in. There was broken glass and rug buds around the pool. We had children in the group and thankfully no one stepped on glass. There are not enough towels to accommodate the number that the house holds. If it says 16 can stay but only have 12 towels… So we had to continuously wash. The bathroom toilets are loose. The grill was misrepresented. A lot of supplies were missing like coffee and detergent which were said would be provided. The dishwasher had a bad odor and when I brought it up, I was told to get baking soda and vinegar. If that’s an issue that should be supplied. The smart pool concept was a bust because it didn’t work and the iPad was dead with no charger. The door code did not work. The house has good bones and a good layout but def needs some work. Yard was overgrown as well. Pros of the house was there was hand soap at every sink and the actual pool itself was great. Chemicals were balanced and everything. Just couldn’t work the spa from the dead iPad. We tried to clean the backyard as best as possible but there needs to be a professional to clean, as we kept finding glass shards around even during the walk thru at check out. Place should not be listed until they clean thatarea, someone’s gonna get hurt.
Stayed 2 nights in Jul 2026
