The Good: This was our 1st ever Family Vacation and we had a fabulous time! The house is beautiful and huge and has everything you need! A service guy came and fixed the refrigerator the day I contacted them. We were amazed with our visits from the bears, especially the Mama Bear and her 4 Cubs!!!
The Bad: The roads are tricky getting there, drive slow and watch for others. Our driveway was very steep and a problem for some vehicles/drivers. Our TVs didn't all work, so some of the little kids were sad about no cartoons. But, we all survived with no TV, lol.
The Ugly: There was no way a cleaning crew came in and cleaned before we came for our stay. Floors hadn't been swept, there was a yucky thawed out mess in the freezer, probably a dozen or more hair rubberbands on outside deck tables and inside the house windowsills and places. There were some very disgusting and disturbing things we found and seen in a bathroom in the basement and under a bed upstairs. (I'm not going to say what they were). Just confirms no cleaning was done for sure. The manager said he would be changing cleaning companies and he would speak with owner about refunding our cleaning fee we paid, but I have not heard anything back.