10/10 Excellent
Paul F.
15 Jun 2024
Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
A week in Florence
The apartment is very large and well equipped and situated right in the historic centre of Florence and so we were able to walk everywhere. The apartment was very spacious and comfortable and Janine had provided a lot of very useful tips and information, that we made use of. The weather was very nice as well and Florence itself is a beautiful and historic city, with plenty to see (despite there being a lot of tourists there, this week; numbers were comparable to Venice).
On the negative side, the housekeeper that met us and let us into the apartment, on the first night, was very brusque and unfriendly. Rather than taking a little time to show us how to use important things, such as the air conditioning, worked, she seemed to be more interested in leaving as soon as possible, rather than helping us and that, after we had been travelling all day. She shouldn’t be doing that job, as she clearly doesn’t enjoy it and it was a bad and unnecessary start to our holiday. The street outside the bedroom of the apartment can be noisy, (despite the double glazing) into the early hours of the morning, from two bars close by and from revellers. In addition, a municipal truck ? cleaning the streets, made a loud noise at 5 am, lasting for at least 20 minutes, waking up the whole street.
Paul F.
Stayed 7 nights in Jun 2024