8/10 Good
Tiffany K.
12 Apr 2024
Liked: Cleanliness, check-in, location, listing accuracy
Nice house, great location
Overall we enjoyed our stay. The owner was fabulous and prompt about answers to questions. The only thing i would reccomend is alerting renters and setting a day/time to contact the property manager.... We wanted the pool/hot tub heated and it was requested we contact and give money to the property manager. This was no big deal. However, we arrived late on a tuesday. On wednesday the property manager just showed up and we were told he turned the heat off because he didnt hear from us. That was literally our first day there, so i was a little annoyed by that as it was like we were expected to just be home and then taken for people who wouldnt pay. This could be handled differently. The other problem is that in the past at places ive rebted i have obtained cell phone numbers for contact purposes, this was done through chat on vrbo and if the service was spotty, it was hard to comnunite and obtain messages. If direct contact could have been obtained then a time/day could have been addressed to meet with the property manager. In addition the sliding glass door to the pool was very hard to open, quite honestly a pain because 4 younger children couldnt get out the door without help. This was brought up to the property manager and was wiped with soap and water, did nothing. And there were also a few towel racks and toilet paper holders that were coming off the wall, which i feel like the property manager should be inspecting. Other than those issues, the owner and house were wonder
Tiffany K.
Stayed 6 nights in Apr 2024