The booking process was easy, but that’s where the good news ends.
I drove my wife and 4 year old son 9 hours to this rental. Nine hours. If you have small children, you know this can be a huge task in itself.
Once we arrived at the property, I left my family in the car so I could check the caboose and make sure it was safe. First thing I noticed was how messy and dirty the patio was. Fine, it’s outdoors and things get dirty.
As soon as I opened the door, I knew I had been scammed. Immediately stepping on dead bugs, extremely hot and stuffy with no air on or any ventilation. I took a moment to walk through the entire caboose, and it was very upsetting. I knew my son was outside, bursting with excitement about staying in a caboose.
I followed the trail of dirt and dead bugs from the front door to the back of the caboose where the main bed is. Live bugs crawling on the windows, floors and furniture covered in dead bugs. Dirt and hair all over the pillows on the bed, strange fluid in the sink that resembled blood or some kind of spit. Filthy trash can in the kitchen, the list goes on.
I immediately left and contacted Vrbo for help, but I am STILL waiting on their so called care team to contact me.
I was then left scrambling for a place to sleep with my family. We were in town for my daughter’s college graduation, so everything was booked or extremely expensive.
If you are thinking about renting this place, please be aware of all this. It’s a huge rip off.