4/10 Poor
Cheryl H.
21 Sept 2025
Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy
If you are confined to a wheelchair do not book this apt. Location is awesome, apartment was clean and well outfitted with the necessities. They gave us the wrong room upon our arrival on a Friday Night. It was not wheelchair accessible. The bedroom was to small for my husbands wheelchair to be next to the bed for a transfer. He slept on the couch until we got room we originally booked on Monday. This room was better as he could access the bedroom, but the bathroom while it was advertised as a roll in shower was just that, due to the ill thought out design, he would roll in but not make the turn to face the shower head due to the design and sheet of glass. Nor were there any grab bars around the toilet or in the shower. If we had not brought a shower chair with us, he could not have used the bathroom due to no grab bars. The door ways were wider and there was a security peep hole chair level on the door. BUT I repeat this room is NOT wheelchair accessible and they should be ashamed for marketing it as such. We are in our late sixties, but in good enough shape and well traveled to roll with the punches, but without the shower chair that we normally do not travel with, the bathroom would have been useless.
Cheryl H.
Stayed 6 nights in Sep 2025
