DO NOT RENT! Nightmare Property – Ruined Our TripRating: 1/5 StarsIf I could give zero stars, I would. We booked this house ("Modern 3BR Getaway Near UNCC...") for a college visit and football camp tour. After a 3-hour drive from camp, we arrived at 4:30 PM (after the 4:00 PM check-in time), exhausted and ready to relax.Instead, we walked into a disaster. The property was completely uncleaned, poorly maintained, and in total disarray. When we contacted management, they casually told us the cleaners were still 30–45 minutes away. Expecting exhausted guests to wait until nearly 6:00 PM for a house that should have been ready at 4:00 PM is unacceptable.Communication is an absolute joke. The host hides behind a useless virtual assistant called "WELCOMEMAT" that does nothing to help. The host refused to contact us, and they even ignored the phone when VRBO Customer Service tried to call them.Because of the filthy state of the house and the non-existent communication, we had to abandon the rental and pay out of pocket for a hotel. Now that we've requested a refund, the host has completely vanished.Do not let the listing description fool you. This place is neglected, poorly managed, and a total scam. STAY AWAY.