Verified review
6/10 Okay
Verified traveller
21 May 2026
Liked: Check-in, location
Disliked: Listing accuracy
Beautiful house, not clean. Dirty socks in two different rooms, dried up dead frog under the kitchen island, dirty pool that we paid extra to have heated. When they say they provide the basics, they take it to a whole new level. You’re allotted one roll of single ply TP per bathroom. No extra sheets. Two of the master bedroom pillows had no pillow cases and were dirty. Minimal towels and washcloths in the bathrooms. They do not even supply salt and pepper. When I inquired about it, they said it was clear in the listing they only provide basics. Be warned, this place is bare bones. You’d get more basics at a Hampton Inn. We also had trouble with the breaker for the master bedroom and bathroom constantly tripping off. We were without power in both rooms one full night. And also, the listing was wrong and after booking and paying they advised that the home did NOT come with 4 bikes as advertised and there was nothing they could do about it other than a coupon for 2 bikes. It’s obvious they do not care about details and the things that make visitors want to book again. Next time I will book with Oversee as before, who are fantastic to work with and put a lot of care into their properties. I did bring all these things to the attention of Bemchmark. The pool was cleaned on day 3, a maintenance man tried to fix the electric problem (we thought it was fixed until checkout when it tripped again), and they brought 2 pillowcases for the master bedroom. No effort was made to clean.
Stayed 7 nights in May 2026