Family Fun Getaway, Spacious, Cozy & Kid-Friendly

Thank you so much for your kind words about the home and cleanliness, I truly appreciate you taking the time to share your experience. I’m also glad I was able to accommodate your early arrival. Thank you for the feedback regarding the lack of dressers and hangers. I appreciate you pointing it out. I’ll be addressing this to improve comfort and convenience for future guests. It was a pleasure hosting you, and I hope to welcome you again in the future.

Thank you for your feedback. We take all guest concerns seriously and want to provide clarity for future guests reviewing this stay. Regarding the heating concern: when the guest notified us that the heat was not functioning properly, we responded immediately. A licensed technician was dispatched right away, and a personal heater was also provided as a temporary solution. The guest confirmed appreciation for the quick response and resolution at that time, which is documented in our message history. As outlined in our listing and house rules, the reservation was made for two guests. During the stay, we received notifications indicating additional occupants beyond the reservation. After addressing this with the guest and the platform, the appropriate additional guest fee was applied per policy. Guest count compliance is important to us for safety, insurance, and neighborhood considerations. The home is accurately represented in the listing photos and description. Many of our guests appreciate the clean, minimalist layout, and this is reflected consistently across our reviews on this and other platforms. Unfortunately, the home was left with damages and excessive mess beyond normal wear, which required repairs at our expense. This was disappointing, especially given our long history of positive guest experiences and consistent five-star reviews. We remain committed to being attentive, responsive, and transparent hosts, and we encourage future guests to review our full listing details and prior reviews to feel confident booking with us.