The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
Discover nearby landmarks
Close to Deschutes River
7 bedrooms7+ bathroomsSleeps 18
Popular amenities
Outdoor pool
Hot tub on site
Garage parking available
Kitchen
Washing machine
Air-conditioning
Explore the area
Sunriver, OR
Fort Rock Park
Place, Fort Rock Park
15 min walk
Deschutes River
Place, Deschutes River
17 min walk
Sunriver Nature Center
Place, Sunriver Nature Center
5 min drive
Redmond, OR (RDM-Robert's Field)
Airport, Redmond, OR (RDM-Robert's Field)
47 min drive
Where you'll sleep
7 bedrooms (sleeps 18)
Bedroom 1
1 King Bed
Bedroom 2
1 King Bed
Bedroom 3
1 King Bed
Bedroom 4
1 King Bed
Bedroom 5
1 King Bed
Bedroom 6
1 King Bed
Bedroom 7
+2
6 Single Beds
7 bathrooms, 1 half bathroom
Bathroom 1
Bathtub · Toilet · Shower only
Bathroom 2
Bathtub · Toilet · Shower only
Bathroom 3
Bathtub · Toilet · Shower only
Bathroom 4
Bathtub · Toilet · Shower only
Bathroom 5
Bathtub · Toilet · Shower only
Bathroom 6
Bathtub · Toilet · Shower only
Bathroom 7
Bathtub · Toilet · Shower only
Bathroom 8
Toilet
Spaces
Kitchen
Office
Balcony
Garden
About this property
Golf-View | 6K SqFt, 7 BR/8 Ba, 6 Kings | SHARC Pass | Bikes | Pool Table + Bar
Summary:
The Masters Lodge is a spacious 6,000 sq ft retreat in the heart of Sunriver, set along the Woodlands Golf Course with wide-open fairway views from an expansive deck. With six king suites (each with an attached bathroom) plus a bunk room, everyone gets true privacy between adventures, and multiple living areas make it easy for groups to spread out and reconnect. Step outside for fresh mountain air and golf-course views, then finish the day with a soak in the private hot tub. Back inside, three gas fireplaces and air conditioning keep the home comfortable in every season, and the fun continues with games and together time—whether your group is hosting a friendly tournament of pool, shuffleboard, or Golden Tee, mixing cocktails, or just settling in for a relaxed night in. If your group loves to cook and entertain, this gourmet kitchen was made for you, with generous prep space, two islands, dual ovens, and premium appliances that make group meals and hosting easy. Ride the included bikes through Sunriver, and whether you spend the day out on the trails or never leave the lodge, you’ll still feel like you made the most of Sunriver.
The Space:
Top Home Highlights:
- Sleeps 18 | 7 bedrooms | 7.5 bathrooms
- 6,000 sq ft with 3 separate living areas and 3 gas fireplaces
- 6 king suites with attached bathrooms (excellent privacy for groups)
- Private year-round hot tub + built-in natural gas BBQ
- 16 SHARC passes (unlimited use) plus 10+ bikes
Welcome to The Masters Lodge, an exceptional 6,000-square-foot Sunriver vacation home overlooking the Woodlands Golf Course. With 7 bedrooms, 7.5 bathrooms, accommodations for up to 18 guests, 16 SHARC passes, a private hot tub, bikes, three living areas, and an incredible game lineup, this spacious retreat was designed for unforgettable trips with family and friends. It’s a perfect fit for multi-family vacations, reunions, golf trips, ski weekends, holiday gatherings, milestone celebrations, and small corporate retreats—an all-seasons Sunriver home base with room to gather and plenty of space to spread out.
Golf-Course Deck + Private Hot Tub
Step outside to the spacious deck overlooking the Woodlands Golf Course. Enjoy morning coffee, outdoor meals, or simply relax in the outdoor seating while taking in the peaceful Sunriver setting. After a day of skiing, golfing, biking, hiking, or exploring Central Oregon, unwind in the large private year-round hot tub, then fire up the built-in natural gas BBQ for an easy group meal.
16 SHARC Passes + Bikes:
Your stay includes 16 unlimited-use SHARC passes, making it easy for the whole group to enjoy one of Sunriver’s favorite recreation amenities. The home also includes 10+ bikes for adults and kids, so you can explore Sunriver’s extensive network of paved bike paths right from the house.
Games & Recreation:
Log Pool Table
Custom Shuffleboard Table
Golden Tee arcade Golf Game
Foosball
2 Game/Poker Tables
Large Hot Tub, Seating for 8-10
Spacious deck with outdoor dining and soft seating
Bedrooms & Bathrooms:
All bedrooms have an attached bathroom, offering excellent comfort and privacy for groups.
Pillow-top mattresses, luxury pillows, and all-cotton bedding.
Suite 1: King bed
Suite 2: King bed
Suite 3: King bed
Suite 4: King bed
Suite 5: King bed
Suite 6: King bed
Bunk room: 3 twin-over-twin bunks (6 twins)
Kitchen & Bar:
Incredibly stocked gourmet kitchen
2 islands - great counter space
60” Viking cooktop with griddle
2 ovens
2 Miele dishwashers
Full bar with wine refrigerator
2 refrigerators in kitchen & bar (plus an additional refrigerator in the home)
Living & Dining Areas:
Main upstairs great room is over 1,700 sq ft
3 separate living areas
3 gas fireplaces
Custom live-edge walnut dining table
Conference-style seating for 14+
Location - Why The Masters Lodge:
Located in the heart of Sunriver, this home puts you in the middle of everything—easy path access for biking to SHARC, the Village, the Marina, parks, and more, then back to your golf-side retreat.
- Central Sunriver location (Circle 4–5) with quick access to the paths
- Included bikes for exploring Sunriver’s 35+ miles of paved paths
- Close to The Village at Sunriver for dining and shopping
- Woodlands Golf Course setting with wide-open fairway views
Bend + Mt. Bachelor:
- Mt. Bachelor: approximately 20 miles (perfect for year-round mountain adventures, from summer hiking and scenic rides to winter ski days)
- Bend: approximately 25 minutes (easy day trips for breweries, restaurants, and year-round events)
Nearby Restaurants:
Sunriver Brewing Co.
Marcello’s Cucina Italiana
South Bend Bistro
Blondie’s Pizza
Village Bar & Grill
Nearby Shopping:
The Village at Sunriver (shops + essentials)
Sunriver Resort / Lodge area shops
Bend shopping & groceries (easy drive for bigger runs)
Don’t-Miss Attractions:
SHARC (aquatic center, fitness, and recreation – 16 unlimited use passes included!)
Sunriver Marina (river access and on-the-water fun)
Sunriver Nature Center & Observatory
Fort Rock Park (fields, playgrounds, and open space)
High Desert Museum (Bend-area favorite)
Lava Butte (iconic volcanic landmark + views)
Newberry National Volcanic Monument (lava lands, lakes, and trails)
Deschutes River access + scenic float/paddle options nearby
Whether you’re here for golf, SHARC days, Mt. Bachelor adventures, or a relaxed week with friends and family, The Masters Lodge delivers the space, privacy, and entertainment that make group trips easy. With golf-course views, a private hot tub, and an ideal suite layout, it’s a Sunriver stay your group will want to repeat.
Deschutes County Certificate of Authority (COA) #: 686722
Guest Access:
Guests have exclusive access to the entire home, including the garage, outdoor living areas, and the private year-round hot tub. Included with your stay are [16] unlimited-use SHARC passes and bikes for exploring the paved paths.
Check-in is via keyless smart lock. On-site parking is available in the driveway and garage; please use designated parking areas. Owner closets/storage may be locked.
The Neighborhood:
Located on the Woodlands Golf Course in central Sunriver, The Masters Lodge offers quick access to the paved path system and the resort’s top amenities. Bike to SHARC, the Village at Sunriver, and the marina/river area, or stay close for golf and neighborhood rides. Bend is about 25 minutes away, and Mt. Bachelor is roughly 20 miles for four-season mountain adventures.
Getting Around:
The Masters Lodge is centrally located on the Woodlands Golf Course with quick access to Sunriver’s paved path system. Biking is the best way to reach SHARC, the Village at Sunriver, and the marina/river area, and bikes are included for your stay. A car is recommended for trips into Bend and to Mt. Bachelor. On-site parking is available in the driveway and garage for up to 8 vehicles.
Other Things to Note:
- Reservation policy: Please send an inquiry if you have questions about any specific date ranges.
- No pets. No smoking. No events.
- Stairs to entry: Please exercise caution, especially during winter conditions.
- House Rules + House Manual: Quiet hours, hot tub guidelines, bike use, and SHARC information are provided in the House Rules and full house manual.
- Booking agreement: By proceeding with the reservation, guests agree a rental contract will be completed prior to finalizing booking, and to all House Rules and the cancellation policy (including any seasonal booking guidelines).
Interaction with Guests:
Our office is open and available for guest assistance and emergencies 7 days a week.
For quick home reference, a digital Guest Guide is sent prior to arrival with your check-in instructions, including the full house manual (how-to’s, home features, and important property details).
Our prices include all fees. No hidden fees.
Add dates for prices
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Your rental agreement must be signed and returned prior to your arrival. Please review the House Manual for all information about the home.
You a...
Important information
You need to know
Property # 5083171vb
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
About the area
Bend
Located in Sunriver, a neighbourhood in Bend, this holiday home is next to a golf course and on a river. Old Mill District and The Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Newberry National Volcanic Monument and La Pine State Park. Travelling with kids? Consider Sunriver Nature Center and The Cove. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with cycling, rock climbing and mountain climbing.
Sunriver Resort Golf Course - 9 min drive - 5.2 km
Hayden Homes Amphitheater - 25 min drive - 30.5 km
Getting around
Sunriver Station - 8 min drive
Redmond, OR (RDM-Robert's Field) - 45 min drive
Restaurants
Century Commons - 7 min drive
The Wallow Bar & Grill - 9 min drive
Sunriver Brewing Company - 6 min drive
Brewed Awakenings Coffee Roasters - 6 min drive
Village Bar & Grill - 5 min drive
Frequently asked questions
Does Golf-View | 6K SqFt, 7 BR/8 Ba, 6 Kings | SHARC Pass | Bikes | Pool Table + Bar have a pool?
Yes, this property has a pool.
How much does it cost to stay at Golf-View | 6K SqFt, 7 BR/8 Ba, 6 Kings | SHARC Pass | Bikes | Pool Table + Bar?
As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Golf-View | 6K SqFt, 7 BR/8 Ba, 6 Kings | SHARC Pass | Bikes | Pool Table + Bar on 26 Jan 2027 start from £3,093, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Golf-View | 6K SqFt, 7 BR/8 Ba, 6 Kings | SHARC Pass | Bikes | Pool Table + Bar pet-friendly?
No, pets are not allowed at this property.
How much is parking at Golf-View | 6K SqFt, 7 BR/8 Ba, 6 Kings | SHARC Pass | Bikes | Pool Table + Bar?
On-site parking is available at the property.
What time is check-in at Golf-View | 6K SqFt, 7 BR/8 Ba, 6 Kings | SHARC Pass | Bikes | Pool Table + Bar?
Check-in begins at 5:00 PM.
What time is check-out at Golf-View | 6K SqFt, 7 BR/8 Ba, 6 Kings | SHARC Pass | Bikes | Pool Table + Bar?
Checkout is at 10:30 AM.
Where is Golf-View | 6K SqFt, 7 BR/8 Ba, 6 Kings | SHARC Pass | Bikes | Pool Table + Bar located?
This family-friendly Bend holiday home is located on a river, within 1 mi (2 km) of Fort Rock Park and Deschutes River. Sunriver Nature Center and The Cove are also within 3 miles (5 km).
Reviews
9.6
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
The house was great. Very well appointed and stocked. Layout worked well for multi-family vacation with many children. Lots of activities, games, and comfortable seating throughout.
Stayed 3 nights in Jan 2026
Response from VrboOwner on 25 Jan 2026
Thank you for the review. Glad the house was well-appointed and stocked and that the layout worked well for your multi-family stay with many children. Happy you enjoyed the activities, games, and comfortable seating throughout — we’d be glad to host you again.
Great house for entertainment, lounging, cooking, etc... Overall an excellent place for a vacation. Wish we could have stayed longer!
Stayed 3 nights in Aug 2024
Response from VrboOwner on 15 Apr 2025
Thanks so much for the kind words! We're so glad the house was a great fit for relaxing, cooking, and spending time together. We'd love to have you back anytime—hopefully for a longer stay next time!
A well maintained house with a fully equipped kitchen. Great for big groups and family get togethers.
Stayed 7 nights in Nov 2024
Response from VrboOwner on 26 Dec 2024
Thank you, Shirley, for sharing your thoughts on your stay! It's great to hear that you found the house well-maintained and well-equipped for larger gatherings. We always strive to create a welcoming environment for family get-togethers. We hope to host you again in the future!
Great house! Very big and loved the view. The kitchen was very well stocked. The rooms were good sized and there are lots of bathrooms! The only negative is that it is a little dated (some blinds were wonky and flickering light in living room). We had a great time and would come back to this house.
Stayed 6 nights in Aug 2025
Response from VrboOwner on 16 Sept 2025
Thank you for the review. Glad the spacious layout, view, and well-stocked kitchen worked well for your group. I’m sorry about the wonky blinds and flickering living-room light — we’ll have maintenance address those items. Glad you had a great time, and we’d welcome you back.
Thank you for your feedback! We’re glad you enjoyed your stay and appreciate your positive comments. If there’s anything we could improve to make your experience a 5-star one, we’d love to hear your suggestions. We hope to host you again!
House has a great setup with bedrooms spread out so each couple/family could have their own quarters. Sets right off the 15th hole green, and a 5 min bike ride to huge park, 10 min to village and 20 min from Benham Falls...plenty of bikes to zip off to where you want to adventure in Sunriver. Shuffleboard, pool, hottub, great patio and living areas.Had a great time; would go back in a heartbeat.
Stayed 7 nights in Jul 2025
Response from VrboOwner on 31 Jul 2025
Thank you for your kind words! We're glad the layout suited your group and that you enjoyed the location and amenities. It sounds like you made the most of your time exploring Sunriver. We'd be happy to welcome you back anytime!
The best house I ever rented out. Amazing house and definitely worth it. There was plenty of room for all of us and the host was amazing and helpful. Couldn’t be happier with my stay and recommend everyone to reserve this place.
Stayed 3 nights in Feb 2025
Response from VrboOwner on 25 Feb 2025
Thank you, Alex, for your amazing review! We're glad to hear that you found our house to be the best you've ever rented and that it had plenty of room for everyone. Your kind words about our helpfulness are much appreciated. We hope to host you again in the future!
This home is spacious and loaded with options for fun! Our family of 14 had plenty of room and we really enjoyed our time together.
Stayed 7 nights in Aug 2019
Response from VrboOwner on 16 Sept 2023
Denise and guests, thank you so much for staying at Blue Pacific Vacation Rentals and we are glad you enjoyed a wonderful vacation in our stunning Sunriver home. Our Sunriver properties offer amazing amenities including SHARC passes, bikes, pool tables, shuffleboard, private hot tubs, very well-quipped full kitchens and all offer master bedrooms with king beds and en suite bathrooms! We're excited to see you for your next stay and look forward to seeing you again soon!
We enjoyed our stay very much, we loved the open plan from living room to kitchen to dinning room. Overall a very nice place to send a few days in. Only concern was the bbq grill was very smoky due to oil build up.
This house met all of our needs. The one disappointment was the golf video game was out of order. Other than that the house was great. Our group especially liked the kitchen and game room. We would 100% rent here again.
Stayed 4 nights in Feb 2025
Response from VrboOwner on 23 Mar 2025
Thank you for your feedback, Andrew! We're glad to hear the house met all of your needs, and it's great that your group enjoyed the kitchen and game room. We apologize for the inconvenience with the golf video game and will ensure it gets fixed. We look forward to welcoming you back for another stay!
The property was very nice and well appointed. Unfortunately the management company was difficult to work with and requires lots of additional paperwork. Property manager also left broken glass in the bathroom downstairs and tried to Velcro a glacé globe to the ceiling bathroom vent. Location was great.and everyone had a great time.
Stayed 5 nights in Dec 2024
Response from VrboOwner on 15 Apr 2025
Thank you for your feedback! We're so glad to hear you enjoyed the property and the location. We apologize for the issues you encountered with the management company and the maintenance concerns—you deserve a seamless experience, and we’ll be sure to address those. It’s great to know that, overall, everyone had a great time. We’d love to welcome you back!
We had a larger group stay here on a ski trip. We had a fantastic time! The hot tub and the living area was great and super fun to hang out in. We didn't have to leave the house much at all. The place is clean, up to date, and the property management company is extremely helpful and responsive. They literally respond to your messages within minutes. It's great. Thank you for everything and we hope to come again some day!
Stayed 3 nights in Mar 2025
Response from VrboOwner on 2 Apr 2025
Thank you for the wonderful review! We're so happy your group had a fantastic ski trip and enjoyed the hot tub, living space, and overall comfort of the home. Our team loved hosting you and would be thrilled to welcome you back anytime!
Archival
10/10 Excellent
17 Jan 2015
Perfect family reunion
Needed a LARGER home for our family's Thanksgiving reunion and the Masters was PERFECT!
Our family has been going to Sunriver (for Thanksgiving) for 40+ years and this was the best home yet.
Lots of room (and activities) for all members of the family, including toddlers to teenagers.
As this was a Thanksgiving reunion with full dinner, you might anticipate needing something to complete the dinner arrangements, but no, everything was there for us.
Greatly appreciated the 2 dishwashers and extra refrigerators.
Will be looking foreward to next years stay.
The Masters Lodge was the perfect home for our large group. Each couple had their own suite and our 5 grandkids had plenty of room to play. The kitchen was easy to work in and serve 17 for dinner. The extra bar area really made it great for cocktail hour. The property management team was great. It would have been nice to have a little more in basic house supplies- garb bags, dish soap, paper towels etc but next time we’ll know. Can’t wait to return.
Stayed 7 nights in Jul 2019
Response from VrboOwner on 16 Sept 2023
Robin and guests, thank you so much for staying at Blue Pacific Vacation Rentals and we are glad you enjoyed a wonderful vacation in our stunning Sunriver home. Our Sunriver properties offer amazing amenities including SHARC passes, bikes, pool tables, shuffleboard, private hot tubs, very well-quipped full kitchens and all offer master bedrooms with king beds and en suite bathrooms! We're excited to see you for your next stay and look forward to seeing you again soon!
Archival
10/10 Excellent
14 Aug 2013
Beautiful house for a large family
This house was beyond our expectations. Our family of 16 (11 adults and 6 kids) had more than enough space in each bedroom and come together in the large family room. In addition, the community of Sunriver had more activities then we had anticipated. In our week stay, we only touched on a few things of the main areas within Sunriver. Our favorite part was the availability of bikes in the house. We rented 3 kid carriages and biked all over Sunriver. We will definitely return to this community in the future.
Verified review
8/10 Good
David H.
29 Feb 2020
Liked: Check-in, location, listing accuracy
A great place for family reunions
The layout of the house was excellent. Location was great. We were pleasantly surprised to see such high end appliances. House was not very clean. There was an excessive amount of golf memorabilia, north woods and winter sports decor, all covered with dust. Same with bed headboards, picture frames etc. This place needs a thorough spring cleaning. I would expect better for the price we paid.
Stayed 7 nights in Dec 2019
Response from VrboOwner on 16 Sept 2023
David and guests, thank you so much for staying at Blue Pacific Vacation Rentals and we are glad you enjoyed a wonderful vacation in our stunning Sunriver home. Our Sunriver properties offer amazing amenities including SHARC passes, bikes, pool tables, shuffleboard, private hot tubs, very well-quipped full kitchens and all offer master bedrooms with king beds and en suite bathrooms! We're excited to see you for your next stay and look forward to seeing you again soon!
Verified review
10/10 Excellent
Alexis P.
17 Feb 2018
Wonderful house with plenty of room
Wonderful house with plenty of room. The house was clean and very spacious. The area that we were in was close to everything we needed.
The only complaint would be, is that the Wi-Fi is way too slow for such a big house. I had to turn off my Wi-Fi in order to use my phone in the house. Also, we thought the bikes would be available in the winter, but they close them down during wintertime due to liability. Otherwise we had a wonderful time and have no regrets. I would use this place in the future.
Stayed 3 nights in Jan 2018
Response from VrboOwner on 16 Sept 2023
Alexis and guests, thank you so much for staying at Blue Pacific Vacation Rentals and we are glad you enjoyed a wonderful vacation in our stunning Sunriver home (Good news: we've upgraded our wifi!). Our Sunriver properties offer amazing amenities including SHARC passes, bikes, pool tables, shuffleboard, private hot tubs, very well-quipped full kitchens and all offer master bedrooms with king beds and en suite bathrooms! We're excited to see you for your next stay and look forward to seeing you again soon!
We had a party of 12 adults and found the house to be quite accommodating.We thoroughly enjoyed the main entertaining space, including the kitchen, dining, and living areas, as well as the adjacent game room. We made good use of the pool table, shuffleboard, and bar area. We also used the hot tub and the home's collection of bikes. The kitchen was very well appointed with any small appliance you might need as well as a handful of kitchen essentials such as dish soap, dishwasher pods, ziplocs, foil, etc. and a few spices. So nice to not have to purchase those items for a short stay. The home also had a laundry room with ample space, two washers and dryers and detergent available which was also ideal.We particularly liked the layout of the bedrooms. Everyone felt like they had a quiet, separate space which included private en-suite bathrooms.We'll return to Sunriver in the future - and we would all definitely stay at The Masters Lodge again!
Stayed 4 nights in May 2025
Response from VrboOwner on 27 May 2025
Thank you for the detailed and glowing review! We’re thrilled The Masters Lodge accommodated your group so well and that you enjoyed the amenities, layout, and thoughtful touches. We’d love to welcome you all back anytime!
So wonderful for our family with my nephew and his family from Prineville.
To spend the long week-end with my children, grandchildren and great grandchildren in such a lovely home was worth the
$$$$$.
It would have been helpful to have the use of the elevator as one of my daughters has been crippled by a tragic fall.
One of my twins had triplets and our boy is severly crippled.
We managed pretty good though. The home was beautiful
and we had a fantastic time. Just an fyi, some of the cups that were in the cupboard were not clean so we ran them through our first load in the dishwasher, and they came out great, also the bedroom to the left on the top level... the window next to the toilet needs to be sealed, you can feel the cold air coming through. Just thought you would want to know.
Stayed 4 nights in Nov 2019
Response from VrboOwner on 16 Sept 2023
Gerry and guests, thank you so much for staying at Blue Pacific Vacation Rentals and we are glad you enjoyed a wonderful vacation in our stunning Sunriver home. Our Sunriver properties offer amazing amenities including SHARC passes, bikes, pool tables, shuffleboard, private hot tubs, very well-quipped full kitchens and all offer master bedrooms with king beds and en suite bathrooms! We're excited to see you for your next stay and look forward to seeing you again soon!
The masters lodge was truly spectacular. We very comfortably fit four families, including 8 adults and 10 tweens. The 6 ensuites were equally comfortable, meaning everyone had a great room with an equitable vibe. The home was well-appointed and had everything we needed. A few small deferred maintenence items on appliances and hardware but none that impacted our stay. We travel frequently to Sunriver and this has been our favorite home by far!
Our engagement with Blue Pacific the property manager was unfortunately not great. The best hosts are invisible unless you need them but BP felt like the the main character in our vacation. I was contacted 20+ times before and during the stay between phone, text and email. The first day of our stay they showed up at the property with a table runner to 'protect the dining room table'. I asked them to not enter (it was after skiing, our kids were in base layers and pajamas) and that I was happily able to place it on the table; they disregarded my objection, said they were required to enter, entered, placed the small cotton runner on the table and took photos while inside. Weird and violating. The second day someone arrived at the property to service the hot tub and a third request to enter to repair an arcade game was made, but ended up not happening. If BP would have allowed us to prepare for and then vacation peacefully this trip would have been perfect!
Stayed 4 nights in Jan 2024
Response from VrboOwner on 21 Mar 2024
We are so glad that this guest enjoyed The Masters Lodge and yes, we agree the home is truly spectacular! Our management company does take pride in our customer service and hands on approach with assisting with booking confirmation, pre-arrival information and making sure everything is going well during their stay to see if there is anything they need. Like a waiter in a restaurant that checks in with guests during their meal, we want to make sure the experience is 5 Stars. Most all of our guests rave about their experience, but we understand some guests may not appreciate the communication, and we respect that (there were definitely not 20 communications :-). Specifically, there was an issue with the new dining table that the owner requested we physically check on, and we did reach out to the guest and they approved our visit to check the table; and our hot tub service is done by a long-standing company with checks before and after departure for guest convenience. We wish this group the best and appreciate their choosing Blue Pacific with over 20 years managing our amazing vacation homes.
About the host
Hosted by Tisha Kelly- Central Oregon Vacation Homes