Close to Gatlinburg, 3 bedroom, 2 bath, hot tub, pool table

Thank you for your wonderful 5-star review! We’re so glad your family enjoyed the spacious cabin, nightly games of pool, and relaxing in the hot tub. It sounds like you even had a memorable Smoky Mountain wildlife encounter! Thank you for choosing Fireside Chalets. We look forward to welcoming you again in the future!

Thank you for your review and for choosing Fireside Chalets. We’re glad to hear you found the cabin clean, that it met your needs, and especially that you received excellent service from our team. We appreciate your feedback and are pleased we could provide a comfortable place for your Smoky Mountain stay. We hope to have the opportunity to welcome you back in the future!

Thank you for your feedback. We’re glad to hear you enjoyed the cabin and had a great time during your stay. We’re sorry to hear you were frustrated by the charge related to the missing comforter. Our team follows up on missing inventory after each stay, but we understand how upsetting this situation was for you. We appreciate you staying with us and wish you the very best in your future travels.

Thank you for taking the time to share your experience. We’re glad you appreciated the cabin’s peaceful location, spacious layout, and convenient access to nearby attractions. We’re truly sorry that several aspects of your stay fell short of expectations, particularly while traveling with your young grandchild. We appreciate you contacting our office regarding the missing linens and allowing our team the opportunity to assist. Your comments regarding housekeeping, property preparation, and exterior lighting are important to us, and we will be reviewing these concerns with our team. Our Satisfaction Pledge is in place throughout each stay because we want every guest to feel comfortable and have the opportunity to receive assistance when concerns arise. We understand your disappointment and sincerely appreciate your feedback as we continue working to improve the guest experience.

Thank you for your stay and for taking the time to leave a rating. We’re always grateful to host guests and truly appreciate your feedback. While we’re glad you chose our property, we’re sorry to hear that your experience may not have been a 5 star rating. Since no specific comments were left, we’d love to hear any suggestions you may have for how we could improve. Your input is very important to us and helps us make every guest's experience better. Thank you again for staying with us, and we hope to have the chance to host you again in the future.