Fun Seahorse condo with gas grill, W&D, & pool access - walk to West Beach

Cameron, we’re glad the condo’s family-friendly feel and easy walk to West Beach made your Gulf Shores stay enjoyable. We’d be happy to welcome your family back for another beach getaway.

Hi Samantha, Thank you so much for the review and kind words about our property! We’re so happy to hear that you enjoyed your stay with us. At TurnKey, it’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. Please let us assure you that the home has been inspected by the local Operations team and the couch issue has been replaced. You were perfect guests, and we look forward to next time! -The TurnKey VR Team

We are so glad that you enjoyed your time here, Kim. We were delighted to host you. We appreciate your feedback about the owner's son and we will ensure the local team works with the owner to ensure this doesn't happen in the future. We want all our guests to feel safe and secure. We hope to host you again very soon.

Hi Sherry, Thank you so much for taking the time to leave a review and, we are happy to hear that you enjoyed your stay with us. That being said, we do apologize for any inconvenience caused by the pool being closed and hope the compensation we offered helped. By the way, you were perfect guests, and we look forward to next time! -The TurnKey VR Team

Hi Alisha, Thank you so much for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced. Here at TurnKey, your feedback is highly valued, and although we do try our best to offer the most impeccable service possible, there are times we fall short of that. While we wish we could have helped during your stay, our ability to manage units that are not part of our rental program is very limited. Please know that we have passed along your feedback to the community and we hope this will help moving forward. If there is anything else we can do for you, reach out anytime on our 24/7 guest hotline to let us know. -The TurnKey VR Team

We apologize if you felt the home was not on par with our cleanliness standards and if issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

Hi Jan, Thank you so much for this review and compliments about our property. We are thrilled to hear that your getaway was good, and we are happy to have been able to host you. Please be assured we value your feedback and your comments have been passed along to the homeowner regarding the furniture. Please know we will have our Field Operations Team check the tile and WiFi and make sure everything gets addressed. Next time you stay with us, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. You were great guests and the next time you decide to get away for work or fun we would love to have you stay with us. ~The TurnKey VR Team

Thank you so much for your review and helpful feedback! We are happy to hear that you had a great stay with us. Please let us assure you that we have addressed these cleanliness issues with the housekeepers to ensure that each clean is guest-ready. Next time you stay with us, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. We can’t wait to have you stay with us again! -The TurnKey VR Team

Thank you very much for taking the time to leave us a review! We are so happy to hear that you enjoyed your stay at our home. It is also great to know that you called our 24/7 support line here at TurnKey when something came up and that we were quickly able to resolve the issue and offer great service while doing so. You were perfect guests and we look forward to hearing from you again! -The TurnKey VR Team

Hi Lindsay, Thank you for the compliments, and we love hearing how much you had a great stay with us. Please know that the bathroom sink has since been addressed. We will also have them check the dryer and have it repaired as necessary. While beds preferences often vary greatly by person, we do apologize for any inconvenience this caused during your stay. Please let us assure you that we value your feedback, and your comment has been passed along to the homeowner. You were perfect guests, and we appreciate you taking care of our place as if it were your own. Please come back and visit us again any time.

Hi Brittny, Thank you so much for the review and kind words about our property! We’re so happy to hear that you enjoyed your stay with us. You were perfect guests, and we look forward to next time! -The TurnKey VR Team