Archival
2/10 Terrible
Vicki A.
19 Jun 2016
Huge Disappointment!
We were hugely disappointed that the apartment we were given was substantially inferior to the sleek, beautiful one pictured on the VRBO website. When questioned about this, the owner indicated that the apartment he had placed us in was actually an “upgrade” from the one we believed we were renting. If this is the case, we can only imagine that the original apartment must be grossly misrepresented on the website.
The owner offered to let us see the original apartment, but when we “Google Mapped” it, we noted that it was across the river in a different section of the city. We decided that it was not worth dragging our luggage over there for an apartment that we had already been warned was inferior to the one we had been provided. Our experience was actually remarkably similar to that reported in the review posted for December, 2015. Unfortunately we had secured the rental in October when we were first planning our trip, so did not see that review prior to our arrival.
As VRBO veterans who have rented extensively all over the US and Europe, we are quite familiar with the phenomenon of having the actual experience of the rental as a whole not quite measuring up to the sum total of all of the individual pictures on the website. We have never, however, had the experience of being placed in a totally different apartment which was so radically inferior to what had had been represented. We cannot imagine that even clever photography could have represented the substitute apartment in a manner that would have enticed us to rent it. Indeed, we are not sure the substitute is even a VRBO rental as we did not see it listed on VRBO or other vacation rental websites. Warning fellow VRBO users: don’t be fooled by the pretty pictures! If you do, you are likely to be as disappointed as we were!
Stayed 3 nights in May 2016