4/10 Poor
Nelson J.
15 Sept 2023
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Sandy beaches, sandy rooms, loud construction
While making this reservation, we were so excited to find a rental that had our ideal location paired with a wonderful view overlooking the ocean. Upon checking into the condo, staff was friendly and welcoming. However, while checking in, we were informed at the front desk that we had to pay an additional $40 for parking pass and bracelets for beach access. Although not a deal breaker, it would have been nice to know beforehand.
When walking into the condo, it was quickly noted the amount of sand throughout. We reached out to the cleaning team, and they informed us that the renters before had tracked sand in and they struggled to clean it completely. They never offered to come in and attempt to clean again. The amount of sand on the floor throughout the entire condo led us to wearing our shoes inside at all times.
During the entire stay, the condo was under construction and was very loud from 8am sharp to 5pm non-stop, making it impossible to sleep in/relax during our vacation. On our second day of the stay, the construction crew stepped onto the balcony and wedged a piece of wood into the sliding door so that it could not be opened due to construction. The balcony with the view was one of the primary reasons that we booked, and we weren’t able to utilize it due to construction.
Although I understand safety concerns, again, it would have been nice to know the extent of construction going on around us. Once construction is finished, this condo would be a great stay.
Nelson J.
Stayed 4 nights in Sep 2023
