Upscale Flagstaff Country Club Home w/ Mtn Views!

Hi Jose, we love hearing that you and your team enjoyed your stay! Thank you for the 5 star review! We look forward to seeing you in the future.

Hi Eugene, we’re sorry to hear that your stay didn’t fully meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:-This is the first time we’ve been made aware of any issues with the door or bed. Everything appeared to be in good order during our pre-arrival inspection. We’re always happy to assist guests during their stay, and we would have welcomed the opportunity to resolve any concerns in real time.-Before your stay, we walked through the home to ensure it was in excellent condition and replaced any needed light bulbs. Additional replacements were available during your visit, and we would have promptly addressed any concerns if brought to our attention.-We chose not to install screen doors to maintain an open, airy feel, but we appreciate your feedback and will take it into consideration. While mosquito issues are uncommon, we understand how that could be bothersome and appreciate you sharing your experience.Thank you for your feedback about your stay!

Hi Julia, we’re so glad you enjoyed the view, but we’re sorry other aspects fell short of expectations. After sending your feedback to the owner, they’d like to share the following:- We have talked with our cleaning crew to ensure that this issue does not recur for future travelers.- I just had the water line stop valve to the master bathroom sink replaced and they may have forgotten to twist the valve back on after so I do apologize for this inconvenience.- We wish you would have reached out to the owners during your stay. They would have been more than happy to help with any issues while you were in residence to make your stay most comfortable.Thank you for sharing your review. Your feedback assists us in understanding our guests' perspectives and improving wherever possible.

Hi Jenni, we’re glad to hear that you enjoyed the neighborhood and felt the cabin and porch were in good condition. We want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - We did not receive any messages from you until day 3 and when we did we went over within a couple of hours to fix the issue with the TVs and you said you were just confused and everything was fine. - The fireplace is a gas unit and has a constant supply that is directly hooked up to the house it is always fully operational and we have not had any issues with it. If you were unsure how to use we would have been happy to assist. - We're sorry you did not enjoy the decor we took great care to make it homey and are very pleased with the outcome. - We have 2 coffee pots available for our guests and filters are provided. - The check-out time is one that we have found most short-term rentals use if you had asked for a later time we would have allowed it if we could. - We have never had any complaints about the lighting unless there was a burnt-out bulb, which we could have replaced. - We wish you had brought up a lot of these issues while you were at the property we are always willing to assist as quickly as we can. We want to ensure you have a good trip and we'll do the best for you.We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.