Our stay was significantly impacted by a serious access and safety issue with the property. When my teenage daughters returned to the condo late after a full day at their regatta, they were unable to get inside. We attempted to contact the host through the Vrbo app without a response, and the emergency contact number provided for the property was disconnected.We ultimately had to leave a family birthday celebration, and knock on doors of neighbors to reach the owner. The owner subsequently acknowledged that they had been having issues with the lock. The entire situation took nearly an hour to resolve, and my daughters were left outside the condo in the dark for approximately 15 minutes while my husband drove to get to them. They were frightened, and as parents, we were extremely concerned about their safety.What was particularly concerning is that I had communicated with the host in advance that I would be staying at the property with my children. Given the known issues with the lock, we should have been provided with reliable access and a functioning emergency contact method. The property itself may have otherwise been suitable for our stay, but reliable access and the ability to reach the host in an emergency are fundamental expectations for a vacation rental. This was not a minor inconvenience, it was a scary situation. I would strongly encourage families, particularly those traveling with children, to be aware of this experience when considering this property.