1 Wave N' Sea - Pool, Pet Friendly, Walk to Beach

Thank you for taking the time to share your feedback! We're delighted to hear the home was relaxing, well-suited for your three families, and conveniently located within walking distance of the beach. It's also great to know you found the amenities met your needs and that you would rent the property again. We appreciate your comments regarding the towels and the need for a more thorough deep cleaning. We apologize that these aspects did not meet your expectations, and your feedback has been shared with our housekeeping team and the property owner for review. Thank you for choosing Elliott Beach Rentals. We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable beach vacation!

Thank you for your detailed feedback we truly do appreciate you taking the time to share it, even if it wasn’t the glowing vacation experience we aim for. We’re especially sorry that you were greeted with a less-than-clean refrigerator and issues with the linens. Nothing says “welcome to vacation” quite like unexpected housekeeping surprises and we understand how frustrating that must have been. For clarity, our linen program is designed to offer flexibility (yes, including the option to have beds made for a small fee), though we realize that’s not the expectation for every guest and we’ll certainly take your comments into consideration. Regarding the sands buries (spur weed) in the yard, the outdoor conditions can unfortunately be a bit at the mercy of nature though we certainly don’t want your pets feeling like they’ve stepped into a patch of tiny landmines. We’ll be addressing that with the homeowner. We do want to gently note that we remained in communication throughout your stay and worked to address concerns as they were reported. Some items such as power and water outages due to area construction are, regrettably, out of anyone’s control. Others, like maintenance issues, were relayed and handled as quickly as possible, though we understand it may not have felt that way in the moment. As a management company, we do our best to advocate for improvements, but ultimately some decisions and conditions fall under the homeowner’s direction. Not an excuse just the behind-the-scenes reality we continue working to improve. We’re glad to hear the property itself matched the photos, even if the overall experience didn’t quite live up to expectations. Your feedback has been shared, and we’ll use it to push for better because “everyone was happy to check out” is definitely not the review we’re aiming for. We do hope you’ll consider giving us another chance in the future we’d love the opportunity to provide a stay that feels much more like a vacation and far less like a to do list.

Thank you so much for your 10 out of 10 review! We truly appreciate your support and are delighted you chose Elliott Beach Rentals for your vacation. We hope to welcome you back again soon for another wonderful beach getaway!