2/10 Terrible
Jesse Y.
18 Apr 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Horrendous Experience
The house is a good location, close to the Metro at Rouse Hill. Otherwise, it's awful. It was dirty, with hair and the previous guests' cleaning products left in the smelly bathrooms. We found used cleaning products left around the house. The beds were not properly made, and the linen was not clean. There were eight towels (most of them stained) for ten guests. The bath mats were sticky and dirty. I had to visit Kmart at 11pm to get enough clean linen for us to sleep. We found a vape under one bed, a knife and baby dummy under another, and our kids found a packet of cigarettes elsewhere in the house. The door knob on the downstairs bathroom fell off, so there was no way to close the door. There was a dirty towel on the ground on the patio. The beds are so uncomfortable they should be listed under the Geneva Convention as instruments of torture. There was not enough cutlery or glasses in the kitchen for the number of guests. The pantry door is flapping on only one hinge. There were 3 rolls of toilet paper in the whole house for ten people for four days. The ensuite shower sprays water all over the place. The house has been badly maintained and renovated, and poorly cleaned. Don't waste your money.
Jesse Y.
Stayed 4 nights in Apr 2024
