Unfortunately, our stay did not meet our expectations. Upon arrival, the property was not as clean as we anticipated. We found hair in the master bedroom bed, which made it appear that the sheets had not been freshly washed. The carpets were heavily stained and dirty, the walls and shower also had noticeable stains, and the dining table was so sticky that items would stick to the surface.The biggest issue for our family was the comfort of the beds. They were extremely uncomfortable, and the three of us ended up sleeping on the couch for the remainder of our week-long stay.We were also surprised to learn upon arrival that the thermostat was locked and could not be set below 72 degrees. This restriction was not disclosed in the listing before we booked. Had we known about this limitation, we would have chosen a different property. That said, I do want to recognize the host for being very responsive and accommodating when we reached out. They promptly unlocked the thermostat and allowed us to lower the temperature, which we greatly appreciated.Overall, while the host was courteous and helpful when concerns were raised, the cleanliness, condition of the property, bed comfort, and lack of upfront communication about the thermostat made this stay disappointing. I hope these issues are addressed for future guests.