4BR Park View | 7 Beds | 2 Kings| Sleeps 12 | Arcade | Free Parking

This review contains multiple factually incorrect claims. The property was recently renovated at significant cost, including new flooring, new furniture, and an additional half bathroom, and is actively and professionally maintained. Any isolated issues noted during the stay were promptly addressed and do not reflect the overall condition of the home. All safety equipment is valid and compliant. The fire extinguisher referenced by the guest does not expire until 2028; the date cited is the manufacturing date, not an expiration date — a point confirmed during Vrbo’s Trust & Safety review. The property also passed a recent City on-site inspection and permit renewal, and Vrbo closed the guest’s safety complaint with no violations found.

We’re disappointed to see this review because several statements do not accurately reflect the property, its layout, or the amenities provided. This is a renovated, approximately 120-year-old historic home, rather than a newly built luxury property. We continue to make cosmetic and maintenance improvements, and items brought to our attention have since been addressed. For clarity to future guests, the home does have a basement game area with both a foosball table and an air hockey table. The garage shown in the photos is not advertised or provided as guest living space; it is used for owner storage and outdoor supplies. The home faces Riverside Park, with the Niagara River beyond the park. Most importantly, this property is a duplex—not a shared home. The two units are completely separate and self-contained, with separate entrances, bedrooms, kitchens, bathrooms, and living areas, and guests do not share any interior living space. This layout is disclosed in the listing and in our pre-arrival/check-in information; it was not introduced as a last-minute change. Our additional reminder before arrival was simply intended to reinforce quiet hours and help coordinate parking between guests when needed. We also reviewed the housekeeping and maintenance concerns raised and have continued making improvements, including cosmetic touch-ups and enhancements to the outdoor area. We respect that every guest may have different expectations, but we feel it is important that future travelers have an accurate understanding of the home, its layout, and the amenities that are actually provided.

Thank you so much, Sherise! It means a lot to hear that you and your family had an amazing, comfortable, and cozy stay. We truly appreciate guests like you who treat the home with such care. We would be very happy to welcome you back anytime. Looking forward to hosting you again! 🌟❤️