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AluaSoul Orotava Valley - Adults only

Adults-only hotel with 2 restaurants and free breakfast

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Photo gallery for AluaSoul Orotava Valley - Adults only

Exterior
Outdoor pool
Exterior
Dining
Lobby

Popular amenities

  • Pet-friendly
  • Bar
  • All-inclusive
  • Parking available
  • Breakfast included
  • Pool

Explore the area

Map
Calle Manuel Yanes Barreto, 13, Puerto de la Cruz, Tenerife, 38400
  • Loro Park
    ‪10 min walk‬
  • Taoro Park
    ‪12 min walk‬
  • Plaza del Charco
    ‪14 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪21 min drive‬

Rooms & beds

Bedroom

1 Single Bed

Spaces

Number of living rooms
Garden

Suite Frontal Ocean View (1 adult)

  • 431 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Single Bed

Suite Frontal Ocean View (3 adults)

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for My Favorite Club Suite Frontal Ocean View (1 adult)

Room

My Favorite Club Suite Frontal Ocean View (1 adult)

  • 431 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Single Bed

Suite Frontal Ocean View (2 adults)

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (1 Adult)

Room

Suite (1 Adult)

  • 431 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for My Favorite Club Suite Frontal Ocean View (3 adults)

Room

My Favorite Club Suite Frontal Ocean View (3 adults)

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite (Teide View) (1 Adult)

Room

Suite (Teide View) (1 Adult)

  • 431 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite (Teide View) (2 Adults)

Room

Suite (Teide View) (2 Adults)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite (Teide View) (3 Adults)

Room

Suite (Teide View) (3 Adults)

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite (2 Adults)

Room

Suite (2 Adults)

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for My Favorite Club Suite Frontal Ocean View (2 adults)

Room

My Favorite Club Suite Frontal Ocean View (2 adults)

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (3 Adults)

Room

Suite (3 Adults)

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About the area

Puerto de la Cruz

Located in Puerto de la Cruz, AluaSoul Orotava Valley - Adults only is near the beach. San Felipe Castle and Puerto de la Cruz Archaeological Museum are local landmarks, and the area's natural beauty can be seen at Rambla de Castro Protected Area and Montana de los Frailes Park. La Vola and Jardin Aquatico are also worth visiting. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Loro Park - 10 min walk - 0.9 km
  • Taoro Park - 12 min walk - 1.0 km
  • Plaza del Charco - 14 min walk - 1.2 km
  • La Paz Lookout - 3 min drive - 2.3 km
  • Lago Martianez Swimming Pools - 11 min drive - 2.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 36 min drive

Restaurants

  • ‪Playa Jardin - ‬10 min walk
  • ‪Casa Mel - ‬16 min walk
  • ‪Andana Beach Club - ‬9 min walk
  • ‪Restaurante-Pizzeria Don Camilo - ‬4 min drive
  • ‪Alberto's Bar - ‬12 min walk

About this property

AluaSoul Orotava Valley - Adults only

Adults-only hotel with 2 restaurants and free breakfast
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
AluaSoul Orotava Valley - Adults only offers 202 accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at AluaSoul Orotava Valley - Adults only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish
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Amenities

Pool
Breakfast included
All-inclusive
Pet-friendly
Free WiFi
Restaurant

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
default

Pets

Pets allowed: dogs less than 10 kg per pet (limit one pet total)
default

Smoking

Smoking is not permitted

Important information

Optional extras

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Frequently asked questions

Does AluaSoul Orotava Valley - Adults only have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 6:00 PM.

Is AluaSoul Orotava Valley - Adults only pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at AluaSoul Orotava Valley - Adults only?

Self-parking is available for a fee. There is free parking nearby.

What time is check-in at AluaSoul Orotava Valley - Adults only?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at AluaSoul Orotava Valley - Adults only?

Checkout is at noon. Late checkout is available for EUR 25 (subject to availability).

Are there all-inclusive benefits at AluaSoul Orotava Valley - Adults only?

Some rate plans available at this property are all-inclusive.

Where is AluaSoul Orotava Valley - Adults only located?

Situated by the ocean, this eco-certified hotel is within a 15-minute walk of Garden Beach, San Felipe Castle, and Tenerife Beaches. Taoro Park and Parque canino Taoro Can are also within 1 mile (2 km).

AluaSoul Orotava Valley - Adults only Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 23 out of 101 reviews
Rating 8 - Good. 43 out of 101 reviews
Rating 6 - Okay. 22 out of 101 reviews
Rating 4 - Poor. 9 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected. Would stay there again.
Stayed 8 nights in Apr 2023

8/10 Good

Joshua

Liked: Staff & service, room comfort

Good value for the price

Great pool, nice breakfast but our room had some water damage (which was fixed after we mentioned it twice). Top view to the ocean.
Stayed 3 nights in Dec 2023

4/10 Poor

Didier

Liked: Cleanliness, amenities, property conditions & facilities
* Noisy room in the evening until 11pm : no way to rest, no way to read, awfully noisy * Cleaning not always well done (cups, coffee pads, herbal tea...) * Breakfast : coffee with old machines is disgusting, with new machines (2), long queues * Several times had to ask for butter * No vegetarian food and sometimes even veggie food (pasta with cheese) contain ham
Stayed 7 nights in Mar 2023

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Solides Hotel mit gutem Meerblick oder Sicht auf den Tejde
Stayed 7 nights in Dec 2023

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siisti ja tilava huone

Huone on siisti ja moderni. Äänieristys on huono, viereisen huoneen keskustelukin kuuluu naapuriin. Aamuisin raskaan liikenteen melu herättää ainakin vuoren puoleisissa huoneissa. Iltaisin ja öisin on hiljaista. Hotelli on aika ylhäällä vuoren rinteellä. Erittäin hyvä aamiainen. Hyvä valinta
Stayed 7 nights in Nov 2023

6/10 Okay

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó la tranquilidad pero la comida no era muy buena y casi siempre salio frio. Las bebidas de todo incluido están limitadas a unas marcas desconocidas y en general la calidad y servicio ha bajado muchísimo desde mi última visita hace solo unos 6 meses
Stayed 3 nights in Nov 2023

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 7 nights in Nov 2023

6/10 Okay

Maytuka-Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Wir hatten Ameisen im Zimmer es wurde leider nur einmal Insektenspray ausgesprüht. Und an den darauf folgenden Tagen wurden die Tierchen einfach ignoriert auch nach bescheid geben mussten wir uns selber drum kümmern. Auf ein Bügeleisen habe ich drei Tage gewartet. Das Essen im Hotel kann ich nicht empfehlen. Bis auf eine Suppe hat alles nicht so gut geschmeckt und warm/kalt halten der Speisen fällt Ihnen anscheinend sehr schwer. Außerdem erst mal gezwungen, ein Bändchen am Arm zu tragen für den ganzen Aufenthalt um zu zeigen, ob man Halbpension oder Vollpension gebucht hat. Das muss eine andere Möglichkeit geben, das zu zeigen. Unser Bändchen war aus Stoff heißt also nach Hände waschen/ Duschen / schwimmen war das Ding immer nass.
Stayed 7 nights in Oct 2023

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 10 nights in Sep 2023

10/10 Excellent

Moran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had an amazing stay

The room was amazing, the staff were helpful and very nice and the hotel was great! One elevator didnt work which was an inconvenience but not too bad for us, and the breakfast was always the same. These are the only downsides, but i would definitely come back.
Stayed 5 nights in Sep 2023

8/10 Good

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel rénové Petit déjeuner décevant Buffet répétitif Le restaurant n’a pas de terrasse ce qui est dommage Les animations de l’hôtel laissent à désirer
Stayed 7 nights in Jul 2023

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit freundlichem Personal.
Stayed 7 nights in Jul 2023

8/10 Good

Mª DEL CARMEN

Stayed 1 night in Jul 2023

10/10 Excellent

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente fin de semana larga

Una escapada de fin de semana larga relajante. Todo nos gustó mucho, especialmente el trato de todos los trabajadores. Volveremos
Stayed 3 nights in Jun 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Bastante contento con la estancia.
Stayed 1 night in May 2023

10/10 Excellent

Mary Grace

Stayed 7 nights in Apr 2023

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel correcto, tuve problemas con la reserva, pero luego todo ok.
Stayed 1 night in Aug 2020

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Mikael

Liked: Cleanliness, property conditions & facilities, room comfort

proche Loro parque et plage mais sur les hauteurs

Piscine agréable. grande chambre avec salon et balcon
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon en générale , chambre spacieuse et propre
Stayed 7 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hôtel décevant pour un 4 étoiles

Publicité mensongère, nous attendions un miniclub vanté par vos soins qui n'existe pas. Hôtel relativement loin de la plage: 800m Hôtel de ville sans aucun extérieur. Snacks all inclusive peu étendu et qui ferme parfois 1h avant à la piscine. Points positifs : repas de bonne qualité et aire de jeux intérieure
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2019