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Fountain House

Luxury apartment in London with a 24-hour front desk

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Photo gallery for Fountain House

Exterior
Terrace/patio
Front of property
Room
Dining

Reviews

10 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

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1 Lancaster Terrace, London, England, W2 3PF
  • Hyde Park
    ‪3 min walk‬
  • Marble Arch
    ‪18 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Choose your unit

View all photos for Deluxe Apartment

Living area

Deluxe Apartment

  • 700 sq ft
  • 2 bedrooms
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

View all photos for Two Bedroom Standard Apartment

Living area

Two Bedroom Standard Apartment

  • 689 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

View all photos for Presidential Penthouse

Living area

Presidential Penthouse

  • 1800 sq ft
  • 4 bedrooms
  • Park view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Bed

View all photos for Three Bedroom Executive Apartment

Living area

Three Bedroom Executive Apartment

  • 883 sq ft
  • 3 bedrooms
  • Park view
  • Sleeps 7
  • 2 King Beds and 2 Single Beds OR 3 King Beds

View all photos for Executive Apartment

Living area

Executive Apartment

  • 753 sq ft
  • 2 bedrooms
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Apartment

Terrace/patio

Deluxe Apartment

  • 700 sq ft
  • 2 bedrooms
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

View all photos for Two Bedroom Executive apartment

Living area

Two Bedroom Executive apartment

  • 700 sq ft
  • 2 bedrooms
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

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Interior

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  • Dryer
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About the area

London

Located in London City Centre, a neighbourhood in London, Fountain House is in a shopping district and near a boardwalk. Marble Arch and Oxford Street are notable landmarks and London Eye is a popular local attraction. Buckingham Palace and Piccadilly Circus are two other places to visit that come recommended.
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What's nearby

  • Hyde Park - 3 min walk - 0.3 km
  • Marble Arch - 18 min walk - 1.5 km
  • Oxford Street - 4 min drive - 2.3 km
  • Buckingham Palace - 6 min drive - 3.4 km
  • Piccadilly Circus - 7 min drive - 3.6 km

Getting around

  • Lancaster Gate Underground Station - 1 min walk
  • London Paddington Station - 7 min walk
  • London (LCY-London City) - 25 min drive

Restaurants

  • ‪The Bear (Craft Beer Co.) - ‬5 min walk
  • ‪Nipa - ‬1 min walk
  • ‪Italian Gardens Café - ‬1 min walk
  • ‪Tukdin - Flavours of Malaysia - ‬5 min walk
  • ‪The Swan - ‬1 min walk

About this property

Fountain House

Luxury apartment in London with a 24-hour front desk
Along with concierge services, this smoke-free apartment building has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a coffee/tea maker. Limited housekeeping is available.
Fountain House offers 17 accommodations with washers/dryers and espresso makers. 40-inch Smart televisions come with digital channels. Accommodation at this 5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This London apartment provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on weekdays only and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Amenities

Kitchen
Washing machine
Dryer
Free WiFi
Air conditioning
24/7 front desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed general deposit applies to 4-bedroom penthouse bookings. The general deposit is GBP 500 per stay for 2-bedroom apartment bookings and GPB 900 per stay for 3-bedroom apartment bookings.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 65.0 per night.
Free cots are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 2000 per accommodation, per stay
  • Breakage deposit: GBP 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Fountain House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fountain House?

This property doesn't offer parking.

What time is check-in at Fountain House?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Fountain House?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Fountain House located?

Located in London City Centre, this luxury apartment building is within 1 mi (2 km) of Hyde Park and Marble Arch. Oxford Street and Buckingham Palace are also within 2 mi (3 km). Lancaster Gate Underground Station is only a 2-minute walk and Paddington Underground Station is 7 minutes.

Fountain House Reviews

Reviews

10

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

6.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

10/10

Communication

Reviews

10/10 Excellent

Norm

Liked: Cleanliness, room comfort, communication

Excellent newer walkable location

The location was great about a 12 minute walk from Paddington station which we took the Elizabeth line (15minutes) from Heathrow. Upon arriving early they took our bags while our room was getting cleaned so we could grab some lunch. Everything in the room had recently been updated from carpets to crown mouldings. It had a dishwasher and washer/dryer as well as 2 washrooms and 2 bedrooms. It was very spacious for two parents and two teenagers. It was also very walkable to the hop on hop off bus tour restaurants, pubs and shopping. My son and I walked most of Hyde park then to Harrods back via Kensington palace back to Fountain House. Would definitely stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Fahreen

Liked: Cleanliness, property conditions & facilities, communication
Great place! Spacious, great location, friendly attentive staff. Only suggestions - amenities were sparse. Had to ask for soap and tissue. Also 2 days in 1 of the rooms was getting a horrible smoke smell like someone was smoking in a nearby unit and it was coming through the vents. Told staff they didnt help wit the issue. Once they left the window wide open letting in bugs and we told them again as we left, the new owner rep brushed it off.
Stayed 6 nights in May 2025