Casa Mara Cartagena

Colonial hotel with sauna and 24-hour front desk

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Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Barrio Getsemani Calle Del Espiritu, Santo 29-139, Cartagena, Bolivar, 0013
  • Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Walls of Cartagena
    ‪8 min walk‬
  • Clock Tower
    ‪8 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Rooms & beds

Spaces

Number of living rooms
Garden

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About the area

Cartagena

Located in Cartagena Walled City, a neighbourhood in Cartagena, Casa Mara Cartagena is near the airport. Clock Tower is a notable landmark, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Looking to enjoy an event or a game while in town? See what's happening at Nuevo Bosque Softball Stadium or Estadio De Softbol De Chiquinquira.

What's nearby

  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km
  • Walls of Cartagena - 8 min walk - 0.7 km
  • San Felipe de Barajas Castle - 8 min walk - 0.7 km
  • Clock Tower - 8 min walk - 0.7 km
  • Bocagrande Beach - 3 min drive - 2.1 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 14 min drive

Restaurants

  • ‪Colombitalia - ‬2 min walk
  • ‪Beer Lovers Tap Room - ‬3 min walk
  • ‪Celele - ‬1 min walk
  • ‪Juan Valdez Café Hampton - ‬2 min walk
  • ‪Doña Lola - ‬3 min walk

About this property

Casa Mara Cartagena

Colonial hotel with sauna and 24-hour front desk
An outdoor pool, a sauna and 24-hour room service are available at this hotel. Self parking is free. Other amenities include a business centre, dry cleaning and laundry facilities.
Casa Mara Cartagena offers 10 accommodations. Rooms open to balconies or patios. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Spanish
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Amenities

Pool
Parking included
Free WiFi
Breakfast available
Business services
Laundry

House Rules

Check in after 3 PM
Minimum age to rent: 18
Check out before noon

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Casa Mara Cartagena have a pool?

Yes, this property has an outdoor pool.

How much is parking at Casa Mara Cartagena?

Self-parking is free at this property.

What time is check-in at Casa Mara Cartagena?

Check-in begins at 3 PM.

What time is check-out at Casa Mara Cartagena?

Checkout is at noon.

Where is Casa Mara Cartagena located?

Located in Cartagena Walled City, this hotel is within a 15-minute walk of Ciudad Movil Cultural Center, Cartagena de Indias Convention Center and Clock Tower. Plaza de la Trinidad and Santisima Trinidad Church are just steps away.

Casa Mara Cartagena Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 14 out of 39 reviews
Rating 8 - Good. 12 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 5 out of 39 reviews
Rating 2 - Terrible. 3 out of 39 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reservation IGNORED & attempted OVERCHARGING

Horrible experience. Sadly Casa Mara still is offering accomodation over the web that is not availbale when you arrive. (see older feedback of other - rejected - guests) THough having a confirmed booking - Casa Mara had no room available. Furthermore the lady at the reception was very rude and pretended she couldn´t speak english - though she spoke perfectly with others. Spoke very loud with me - though I stayed polite all the time and kept me waiting for 1 1/2 hours. Even worse: When the owner arrived, she "offered" me to stay in different, "private" hostal of a far lower Standard - while I should still pay the high original Casa Mara price. This is a totally inexceptable scandal. Trying to cash in from customers - on OWN mistakes. People with such a mindset don´t belong in the hospitality Business and deserve not to be supported.
Stayed 2 nights in Feb 2018

10/10 Excellent

Maria, Swansea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super friendly

I had a lovely stay at Casa Mara, the staff were super friendly and very welcoming. My room was very clean and had hot water, cable tv, aircon and fan, it was cleaned daily. Breakfast choices were freshly prepared and served promptly. The pool is small but great though it could probably do with being cleaned a bit more often. the hotel is in a great location, easy walk to restaurants and tourist sights. I would highly recommend Casa Mara.
Stayed 5 nights in Feb 2018

8/10 Good

Johan, Den Bosch

Liked: Cleanliness, staff & service, room comfort

Prima hotel!

Net hotel, behulpzaam personeel, goed verzorgd! Zeer schone kamers, prima douche en een goed werkende airco. De grote dak terrassen zijn erg leuk om een borrel te drinken en uit te kijken over Cartagena!
Stayed 7 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in a great location. The staff worked hard to make sure we had a pleasant stay.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un buen hotel, comodo, sin pretenciones. Buen precio y bien ubicado.

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

CHRISTOPHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

CHRISTOPHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sèrgio, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Casa Mara Hostel estava em obras e por isso fui direcionado para o Village Colonial, localizado bem próximo, aonde fui muito bem atendido e com ótimo conforto e serviço.

10/10 Excellent

Luz Marina, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodidad

Excelente

2/10 Terrible

Gustavo Atilio, MAR DEL PLATA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DECEPCION

llegue para la fecha estipulada y se encontraba cerrado, ni siquiera me avisaron.

10/10 Excellent

JUAN CARLOS, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se encontraba en mantenimiento pero la dueña muy formal me ubico en otro Hotel

2/10 Terrible

AL, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good. Did not live up to things listed. Many improvements are needed.

10/10 Excellent

Calvin, Bethesda, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well-situated and reasonably priced

This hotel is in the old part of the city, just a short walk to the city walls. It is convenient for services, and the staff is most attentive.

8/10 Good

Paula, Uruguay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel near all the hubbub.

The room was comfortable and the staff was super friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

recomendable

We liked Casa Mara very much. Clean and cosy. Short walk to the colonial centre. Quiet during the night and large choice of restaurants around. We would go back to Casa Mara.

4/10 Poor

Richard, Sydney

Liked: Property conditions & facilities
Disliked: Staff & service

Bait & Switch

We booked this hotel about 10AM on a Sunday morning from Bogota (admittedly, this was last-minute). Wary of the bait & switch tactics some other reviews had mentioned, we sent an email directly to the hotel to confirm booking. Upon arrival at 8:00PM, they told us that they didn't have our booking or our email and that they could move us to one of their other (lesser) hotels down the road (for the same price, mind you!). Upon our insistence, we saw that the email was indeed there. Thier reply was that they don't check emails on Sundays. Really? Come off it. I would only stay here if you get written confirmation that they have your booking. Otherwise the place looked nice, neighbourhood is very colourful.

4/10 Poor

Karen, St Petersburg, FL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

casa mala

Not at all what I envisioned. If you want a bed this is it. No place to put suitcases to unpack- not even a chair. bathroom shower missing a water handle- only cold water available. open slats on room door. pool was tiny-smaller than a lap pool. what the hoopla is with this hotel is it is in close proximity to the old colonial district. i checked out after one night.

4/10 Poor

Jackie, Barranquilla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DECEPCION TOTAL

Primero que todo llegue al Hotel Casa Mara y me dijeron que no me tenian habitacion porque mi reserva no la hice con 24 horas de antelacion. Segundo su solucion fue enviarme a otro hotel en el que me senti como en un motel por horas. Al dia siguiente me enviaron a Casa Mara, la cual tiene un patio encantador, pero la habitacion no era ni parecida a la de las imagenes que promocionan. Al parecer era la unica habitacion asi... todas las otras tenian puertas dobles y desde afuera se veian mas amplias.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was offered and chose to stay in Casa Mara's sister hotel,the Villa Colonial

4/10 Poor

chris, london.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Bit of a disappointment for the money & staff weren't very helpful. Checked out one day into our 3 night trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel is quiet street, very safe area. hotel is clean, staff is very nice and helpfull.

4/10 Poor

Dorival, São Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ruim

Ao chegarmos disseram que apesar da reserva feita não teriam quartos e ofereceram outro hotel do grupo que seria melhor, no outro dia voltamos porque mesmo com boas condições do hotel não conseguimos dormir com uma discoteca ao lado. Então nos entregaram um quarto grande bem velho, o porteiro não nos acordou no horário pedido e queriam cobrar um valor a mais no fechamento.

10/10 Excellent

JUAN BERNARDO, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magia en Cartagena

Este hotel es muy bonito, las instalaciones excelentes y la ubicación representa la magia de la antigua Cartagena, mi calificación es la mejor !!!

10/10 Excellent

Jonathan, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small Hotel with Swimming Pool

It's clean, reasonably price, well staffed and well located. And it has a swimming pool. I can't imagine staying anywhere else in Cartagena and I've stayed here five times - that says it all.