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Tropical

Hotel with a rooftop terrace, steps from Plaza del Charco

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Photo gallery for Tropical

Room
Outdoor pool
Front of property
Room
Breakfast buffet

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

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Calle Puerto Viejo, 1, Puerto de la Cruz, Canary Islands, 38400
  • Place, Plaza del Charco
    ‪2 min walk‬
  • Place, Taoro Park
    ‪8 min walk‬
  • Place, Loro Park
    ‪17 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪68 min drive‬

Rooms & beds

Bedroom

2 Single Beds

Spaces

Kitchenette
Balcony
Number of living rooms
Price is avg per night

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About the area

Puerto de la Cruz

Located in Puerto de la Cruz, Tropical is near the beach. The area's natural beauty can be seen at Garden Beach and Lago Martianez Swimming Pools, while Botanical Gardens and Teide Observatory are popular local attractions. Plaza del Charco and Taoro Park are two other places to visit that come recommended.

What's nearby

  • Plaza del Charco - 2 min walk - 0.2 km
  • Taoro Park - 8 min walk - 0.8 km
  • Garden Beach - 9 min walk - 0.8 km
  • La Paz Lookout - 16 min walk - 1.3 km
  • Loro Park - 17 min walk - 1.5 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 30 min drive

Restaurants

  • ‪Restaurante El Pescador - ‬1 min walk
  • ‪Cucci - ‬1 min walk
  • ‪Hannen Barril - ‬1 min walk
  • ‪Turkish Kebab - ‬2 min walk
  • ‪Slow Coffee Tenerife - ‬1 min walk

About this property

Tropical

Hotel with a rooftop terrace, steps from Plaza del Charco
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a meeting room and concierge services. Limited housekeeping is available.
Tropical offers 35 accommodations with free toiletries. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Cots/infant beds (complimentary) are also available. Housekeeping is provided on weekdays only.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our prices include all fees. No hidden fees.

Amenities

Pool
Free WiFi
Restaurant
Business services
Bar
Laundry

House Rules

Check in after 2:00 PM
Minimum age to rent: 18
Check out before noon
default

Pets

No pets allowed

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Tropical have a pool?

Yes, this property has an outdoor pool.

Is Tropical pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tropical?

There is free parking nearby.

What time is check-in at Tropical?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Tropical?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Tropical located?

Situated near the beach, this hotel is within a 15-minute walk of Plaza del Charco, Garden Beach and Lago Martianez Swimming Pools. Taoro Park and La Paz Lookout are also within 1 mi (2 km).

Reviews

Tropical Reviews

7.0

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 59 reviews
Rating 8 - Good. 21 out of 59 reviews
Rating 6 - Okay. 22 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 4 out of 59 reviews

Reviews

2/10 Terrible

Barrington

Disliked: Staff & service
The property was about 100 km away from where it was advertised...SCAM ADVERTISING!!!
Stayed 2 nights in Nov 2023

6/10 Okay

LAURENCE

Liked: Cleanliness, staff & service

Découverte de Tenerife

Hotel joli à l'extérieur mais les chambres sont vieilles.
Stayed 1 night in Nov 2023

6/10 Okay

Mette

Liked: Staff & service
Disliked: Cleanliness
Dårlig senger. Dårlig renhold.
Stayed 21 nights in Mar 2022

8/10 Good

Jannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pænt og rent

Central beliggenhed, med rimelig størrelse på værelset. Smart at køkken delen er gemt bag døre. En smal altan med 2 stole. Sød og rar betjening og pænt rent. God gåafstand til det meste af byen.
Stayed 14 nights in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nem azt a szobát kaptam, amit vásároltam!
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vistas increíbles y genial trato. Repetiré sin duda
Stayed 3 nights in Apr 2021

6/10 Okay

Jose, Coruña

Liked: Staff & service
Disliked: Cleanliness
Calidad precio aceptable. La gente de recepcion muy amables, las instalaciones mejorables en muchos aspectos, la limpieza de habitaciones muy por encima. Que menos que pasar una escoba al balcon y un trapo al espejo del baño. Ubicacion buena, en las fechas que fuimos y por el tema covid, tranquilidad absoluta.
Stayed 7 nights in Sep 2020

8/10 Good

hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

puert de la cruse

perfekt läge l centrum nära allt. kom lagom till karnevalen då där var fest hela natten
Stayed 10 nights in Feb 2020

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nöjd men väljer ett annat nästa gång

Centralt läge, gångavstånd till flera stränder. Fick ett sämre rum än jag bokat men klagade och fick ett nästan lika bra. I det nya rummet fanns det ingen fjärrkontroll till tv:en men jag gick tillbaka till receptionen och fick en utan problem. Toan luktade gammalt avlopp, men där orkade jag inte klaga längre utan höll dörren dit noga stängd. Allt annat var bra, rummet fräschare än på bilden, vita väggar och textilier, samt trädetaljer (i stället för det vinröda på bilderna). På kvällarna hördes musik utifrån, slutade vid 24.00. örutom BBC nästan bara spansktalande kanaler på TV. Spis och kyl helt ok. Personalen trevlig. Poolen kändes kallare än havet märkligt nog, samt mycket mindre än vad den ser ut på bilderna. Men ändå bra att ha uppe på taket, särskilt innan man hittat sin favoritstrand. Städningen mycket bra.
Stayed 7 nights in Jan 2020

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

I had a budget room but there were other options with balcony. No foyer to sit in. Breakfast good with plenty of variety. The kitchen in the apartment option was pretty poor. Good central location, so noisy. Nice roof top terrace with tiny pools.
Stayed 7 nights in Jan 2020

6/10 Okay

Muriel

Liked: Cleanliness

Well located- get what you pay for.

If you want a budget apartment in the centre of old Puerto de la Cruz, then this could work for you. Good points; 1.space- we had a bedroom kitchenette, balcony (note- not all rooms have balconies) and bathroom; 2.Efficient lift (only one) and level access; 3.24 hour reception desk with a willingness to solve problems; 4.Cleaning at high standard- in room cleaning 6 days per week (not Sundays) and pleasant, accommodating staff; 5.Excellent location. Not so good points 1.Could do with some refurbishment; 2.Restaurant always looked closed- saw ONE person taking breakfast on our 18 day holiday; 3.Swimming pool extremely tiny 4.No soft seating i.e. no arm chairs/sofas either or small space at reception; 5. kitchen equipped with microwave and hob, but ovens out of use. 6.No air-conditioning or fans.
Stayed 18 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Hyvä sijainti, ystävällinen palvelu, parvekkeelta hyvät näkymät, viereisestä ravintolasta kuului todella laadukasta musiikkia
Stayed 14 nights in Feb 2019

8/10 Good

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Penthouse suite.

Upon checking in was switched to the Park Plaza Hotel and allocated a room on the hotel roof next to the pool. Very peaceful as this was the only room on that level. Very handy for all the bars and restaurants in the area.
Stayed 7 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Whatever it say when we reserved was not there. No balconey .the sheets so old .very cold at night and heating . The elevater most the days was out of order .the noise construction until very lait in the night . The front desk girl she is very bad
Stayed 6 nights in Jan 2019

8/10 Good

Vibeke

Liked: Cleanliness, staff & service

Ældre hotel i hjertet af centrum, godt til prisen.

Centralt beliggende ved Plaza del Charco. God morgenmadsrestaurant. Labyrintiske gange og trapper. Værelset OK: god seng, the-køkken, TV og fin plads i skabe, men vendte mod en indre terrasse/skakt, som ikke var særlig ren. Vinduer øverst i badeværelse kunne ikke lukkes. Alt i alt et udmærket hotel til prisen.
Stayed 7 nights in Jan 2019

2/10 Terrible

Gemma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXTREMELY unsatisfactory and unprofessional.

The hotel was highly unsatisfactory. We arrived at the hotel to find no towels placed into the room. The room itself was extremely dated. The beds were incredibly firm and as dated as the room itself. The sheets were not white and of questionable cleanliness. When we asked for towels, the desk told us that the cleaning ladies would enter our room (when we were not there, but our bags were) to place some in the bathroom. After returning to take showers, we realized that the room did not have a hair dryer like it was listed on their website. At first we were told that we should come to the front desk to get one. When we went downstairs, they said that they did not have it and would send it up with a cleaning lady later. We waited for half of an hour and called the front desk again. They claimed that they had left it in the room, which they had not, with an increasingly annoyed tone. We returned to the front desk and were told that there was NO hairdryer included with the room. We showed them that a hair dryer was listed on their website. They claimed that that was a mistake, they will be contacting their website producer to change that and that they had placed one in our room now. Previously, the cleaning lady had placed our hairdryer in the OTHER room 207. Seeing as the hotel is two hotels in one, with repeating room numbers, they had placed it in the wrong room. Meaning they had entered ours and another guests room many times without the guests present.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien,el personal muy atento,muy cerca de todo
Stayed 8 nights in Oct 2018

6/10 Okay

Messaline

Moyen

Aparthotel très bien situé, au centre de la ville, proximité de tout (supermarché, plages ...). Nous avions malheureusement le studio qui donnait juste sur le bar restaurant d'en face avec des concerts live les week-end et mercredi, soit une agitation très bruyante jusqu'à 2h du matin ... Difficile de dormir dans des conditions pareilles. Mais sinon RAS.
Stayed 4 nights in Sep 2018

8/10 Good

Enrico, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posizione fantastica

Hotel un po' vecchiotto nel complesso ma in ottima posizione. Centralissimo con tutte le comodità a portata di mano. Anche il parcheggio per l'auto è a 2min a piedi. Comodissimo.
Stayed 1 night in Aug 2018

8/10 Good

Jenny, italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
È stato un piacevole soggiorno..L'appartamento non era molto grande ma dotato di un angolo cottura e balcone. Ci tornerei per la ottima posizione e cordialità dello staff. Consigliato
Stayed 7 nights in Jul 2018

6/10 Okay

Giusy, Offenbach, Hessen

Liked: Room comfort

Zentrale Lage

Verwirrend war bei Einkunft, der Eingang, man muss um das Gebäude rumlaufen, man wird aber auch hingewiesen. Um das Zimmer zu erreichen müsste ich 1 mal lift umsteigen und durch andere Irrgarten Gänge durchlaufen um den lift zu erreichen, war aber OK da man sich drauf einstellen kann... Die Zimmer sind einfach aber genügend Platz für eine bis max 2 Personen. Das Hotel liegt mitten in der Altstadt, um die Plaza sind Bars, Geschäfte und kleiner Spielplatz. Es ist abends ab 22 Uhr laut, da live Musik gespielt wird, ich stellte aber fest, dass auch am Strand Livemusik war. Dafür konnte man lange ausschlafen (andere Länder anderer Rhythmus... ). Man kann vom hotel, alles gut erreichen... Strände, Schwimmanlage, shops, Bushaltestellen usw. Wer die absolute Ruhe haben will und um 8 Uhr ins Bett möchte, muss ins Landesinnere...bzw. Etwas höher und weiter weg vom Strand. Das Hotel ist kein Luxus, würde ich aber wieder nehmen, da ich mich tagsüber draußen aufgehalten habe. Einheimische gehen dort auch mit Kinder, es ist einfach nur eine Unterkunft, mit Pool der ausreichend ist, aber kein Luxus, muss jeder für sich entscheiden was er möchte.... Insgesamt für mich war es gut. Liebe Grüße von einer Alleinreisende
Stayed 7 nights in Jul 2018

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Tropical, Plaza del Charco

Tropical is an old hotel in Plaza del Charco, doesn't look much from outside, and dated inside, but clean, comfortable beds and friendly staff. Location is very lively, all day and loud music in the cafe bar below at night. Depends how you look at it, for me free entertainment, I love it, but not for people who like quiet locations.

8/10 Good

MANUEL

Liked: Room comfort
Disliked: Staff & service

Buena ubicación y a tu aire

Fue una estancia para no tener que volver en coche de madrugada. Pudimos llegar tarde sin que nadie nos llamara la atención, y pudimos salir una hora más tarde del check out sin que nadie nos agobiara. Eso sí, si bien el baño estaba muy limpio, el suelo de la habitación podría haberlo estado un poco más, si bien no fue nada desagradable o llamativo.

6/10 Okay

Verified traveller

Zentral gelegen, was will man mehr

Teneriffa bietet wahnsinnig viel. Landschaft, Klimazonen, Vegetationszonen. Es ist viel mehr als nur eine Badeinsel.

6/10 Okay

Tony, Gales

Liked: Cleanliness, staff & service

Circa del Centro, basico, limpio, UN poco Viejo

Bien, pero el hotel parece my viejo.la entrada es England la otra calle!