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Santa Anne By The Sea

Apartment with free parking, a short walk to The Star Gold Coast
Apartment with free parking, a short walk to The Star Gold Coast

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Photo gallery for Santa Anne By The Sea

Front of property
Outdoor pool
Room
Spa
Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Dryer
  • Hot tub
  • Washer
  • Pool
  • Barbecue grill
  • Parking included

Explore the area

View in a map
15 Anne Avenue, Broadbeach, QLD, 4218
  • Pacific Fair Shopping Centre
    ‪5 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪7 min walk‬
  • The Star Gold Coast
    ‪9 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪21 min drive‬

Choose your unit

View all photos for Superior Suite

Room

Superior Suite

  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Room

Junior Suite

  • Sleeps 3
  • 1 Queen Bed

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Front of property

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About the area

Gold Coast

Located in Broadbeach, a neighbourhood in Gold Coast, Santa Anne By The Sea is near a train station and near the beach. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Broadwater Parklands. Slingshot and Currumbin Wildlife Sanctuary are not to be missed. Take the opportunity to explore the area for water adventures such as surfing/body boarding and other activities like golfing.
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What's nearby

  • The Oasis - 3 min walk - 0.3 km
  • Pacific Fair Shopping Centre - 5 min walk - 0.5 km
  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.6 km
  • The Star Gold Coast - 9 min walk - 0.8 km
  • Broadbeach Beach - 10 min walk - 0.9 km

Getting around

  • Broadbeach South Light Rail Station - 6 min walk
  • Varsity Lakes Station - 17 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 34 min drive

Restaurants

  • ‪No Name Lane - ‬6 min walk
  • ‪Broadbeach Tavern - ‬5 min walk
  • ‪Guzman Y Gomez - ‬5 min walk
  • ‪Nineteen at the Star - ‬5 min walk
  • ‪The Loose Moose - ‬6 min walk

About this property

Santa Anne By The Sea

Apartment with free parking, a short walk to The Star Gold Coast
This smoke-free apartment building features an outdoor pool, a sauna and Access to hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washer/dryer and a sofa bed, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Santa Anne By The Sea offers 18 air-conditioned accommodations with washers/dryers and a hairdryer. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Rooms have partially open bathrooms. Bathrooms include baths or showers. This Gold Coast apartment provides complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Amenities

Pool
Hot tub
Kitchen
Washing machine
Dryer
Parking included

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 30.00

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 25 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: AUD 30.00 (subject to availability)
  • Crib (infant bed) fee: AUD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for use of the sofa bed in the guestrooms.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Santa Anne By The Sea have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is Santa Anne By The Sea pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Anne By The Sea?

Self-parking is free at this property.

What time is check-in at Santa Anne By The Sea?

Check-in start time: 2 PM; check-in end time: 4 PM.

What time is check-out at Santa Anne By The Sea?

Checkout is at 10 AM. Late checkout is available for AUD 30.00 (subject to availability).

Where is Santa Anne By The Sea located?

Located in Broadbeach, this apartment building is within a 10-minute walk of Pratten Park, The Star Gold Coast and Pacific Fair Shopping Centre. Cavill Avenue and Surfers Paradise Beach are also within 3 miles (5 km). Broadbeach South Light Rail Station is 6 minutes by foot and Florida Gardens station is 25 minutes.

Santa Anne By The Sea Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 73 out of 189 reviews
Rating 8 - Good. 71 out of 189 reviews
Rating 6 - Okay. 29 out of 189 reviews
Rating 4 - Poor. 8 out of 189 reviews
Rating 2 - Terrible. 8 out of 189 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

6.8/10

Communication

Reviews

8/10 Good

Emma

Liked: Cleanliness, communication
Pleasant stay

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good value, excellent off street parking, perfect location , very sleek check in !
Stayed 6 nights in Feb 2023

6/10 Okay

Jing

Liked: Cleanliness, communication
It was what I was looking for: close to the sea and shopping. Great place!
Stayed 4 nights in Jan 2023

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location, with comfortable until layout. A very quick walk to the beach and many local dining options, including the local surf club.
Stayed 2 nights in Jul 2023

10/10 Excellent

kapene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean property, close to pacific fair and oasis shopping Center.
Stayed 3 nights in Jul 2022

6/10 Okay

Helen

Liked: Cleanliness, communication
Great location, basic room, clean but could use an update. Lift out of action atm so we got some steps in. Reception only open on the last day and he seemed lovely. We were sent communication via email for all our needs re check in and check out.
Stayed 3 nights in Mar 2024

6/10 Okay

David

Liked: Communication
Not as quiet as expected
Stayed 5 nights in Feb 2024

8/10 Good

Bernard

Liked: Cleanliness, amenities, property conditions & facilities, communication
would be nice if there are tissue paper. I couldn't find any.
Stayed 3 nights in Sep 2022

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities, communication
Would not recommend for the price. Very old .. poor facilities in comparison to others for price. No staff ever at reception.. smell of smoke from tenants everywhere ..

6/10 Okay

CHRISTINE

Disliked: Communication
Received no information about how to get in. Lift very slow and broken down when I wantedto leave which meant that I had to rely on another guest to finish pacling and bring my gear down. Receiption not open when advertised.
Stayed 8 nights in Feb 2024

2/10 Terrible

Shama

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
both hubby n i very ill from stay..so much dust and mould. we are both off work for a week!!!! ive paid $130 a night at a motel nearby in the recent past and had better conditions. your bed didnt even have a proper mattress protector. most places have a topper to disguise bad matress but not at yours. the sofa/sofabed needs to be disposed.... are average weight couple and it sank so badly. we had to use spare blanket to cover before sitting on it. did u even know your curtains are mouldly and can cause serious inhalant harm. Just like my husband n myself. ive lost a weeks wages now!!!!!!!!
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Communication
Very basic old style accommodation. Too much outdoor lighting at night. Blockout drapes did not fully fit the openings. Thrre was no natursl light during the day due to the tall builing next door. Barbeque had been out of order for sometime but there wss no mention about it. Web info says to contact using given numbers, but they did not work at any time. Had to look up their website for email. Reception was never open.
Stayed 8 nights in Aug 2023

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
The location was handy enough - a 10 minute walk to shops, restaurants and beach. The place offered everything it said but was terribly tired eg gnarled toilet seat, corroded shower, grotty floor tiles. A thick layer of dust at the back of the bed. TV screen was really grotty - making it look unclean. The kitchen supplies were scarce eg 3 coffee and 3 tea bags for 3 people over 3 days and a price list of 50c and $3 for a toilet roll for additional (if you could get to the front desk when it was open. It seemed rather mean-spirited. Parking was tight requiring a 20-point turn to park. Worse of all we booked for 3 adults and the unit was only suitable for a double - only a double bed and and worse of all an extremely uncomfortable sofa bed plonked right in front of the TV (I had to take ibuprofen every night to get at least some sleep). Overall a disappointing stay and I could not recommend this place.
Stayed 3 nights in Sep 2022

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities, communication
First, a warning... They take a photo of the front and back of your credit card when you check in. The place was absolutely disgusting. I stay in the Gold Coast quite a bit and thought that this time I would just stay in an ok place and nothing fancy. Stayed on the first of March for 2 nights. Had to leave after the first night and book a different place because of a strong smell of urine and a solid chunk of human waste that was left on a spare blanket. Advised that they should be in contact with me about compensation. they never called. I got Expedia to contact them about a refund. They refused. The place is gross. So gross that I had to book another place to leave this place for my second night. It was actually that bad. And they clearly accept this as standard because they wouldn't even entertain even a partial refund. There's a group of about 5000 people all around Australia that travel to the Gold Coast several times every year to attend business events. I'm going to make sure they stay clear of this dumpster fire.

2/10 Terrible

Paul

Disliked: Cleanliness, amenities, property conditions & facilities, communication
When we arrived we had an apartment allocated that was very dirty but absolutely stank of long term cigarette smoke it permeated everything and in fact the whole complex stank. They offered another apartment and this one had not even been cleaned. One lady from another one of their resorts came and did her best but the kitchen was flithy, the drawers were flithy and had food scraps in them. The cooktop was in such bad condition did not use it. This is room stank as well just not as bad. A drawer under the bed was out and broken on the floor and one window by the bed had no curtain so you could see straight into the bed. On further review the air con unit on the deck had rubbish under it clearly no one had even bothered to check it and had not done so for a while. Management sorted the drawer and curtain but took some of the deck rubbish but clearly did not really care. We spent the 1st 2 days cleaning and had to buy air freshners to get the atmosphere right. Old facility needing major maintenance including the slowest lift ever experienced, extremely dissatisfied with accomodation and have asked them what they are going to do about it was not up to standard for money paid and we are chasing for a partial refund. Summary terrible and apart from lady first day complacent staff. They said would review refund request never came back. We have been to the Gold Coast frequently much better options, avoid this property.
Stayed 6 nights in Jan 2024

8/10 Good

Catia Marlene Da Silva Monteiro Dos

Liked: Cleanliness, amenities, communication
Stayed 7 nights in Dec 2023

6/10 Okay

Jaxon

Stayed 4 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 10 nights in Apr 2022

6/10 Okay

Anthony

Stayed 5 nights in Apr 2022

6/10 Okay

Shirley

Disliked: Cleanliness, communication
Walking distance to beach, restaurants, shopping
Stayed 3 nights in Mar 2022

8/10 Good

Anna

Liked: Cleanliness, amenities
Disliked: Communication
Loved it was central to beach & shops Needs to be renovated
Stayed 4 nights in Mar 2022

6/10 Okay

michael

Liked: Cleanliness, property conditions & facilities, communication
The property is next door to a massive high rise developement site with high noise levels day and night from the construction works. Had i known this i would not have booked this apart,i asked the manager to change rooms and was told impossible as full. do not stay at this place !!!
Stayed 21 nights in Feb 2022

2/10 Terrible

Henry

Stayed 4 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jun 2021

6/10 Okay

Verified traveller

Disliked: Communication
Stayed 6 nights in Mar 2021