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Aparthotel

Quest On William

Aparthotel with a fitness centre, a short walk to Collins Street

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Photo gallery for Quest On William

Front of property – evening/night
Front of property
Room
Lobby sitting area
Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Washer
  • Dryer
  • Room service
  • Kitchen
  • Parking available
  • Gym
£83
includes taxes & fees
11 Aug - 12 Aug

Explore the area

Map
172 William Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪5 min walk‬
  • Collins Street
    ‪5 min walk‬
  • Crown Casino
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Choose your unit

View all photos for Executive One Bedroom Apartment

Room

Executive One Bedroom Apartment

  • 764 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Room

One Bedroom Apartment

  • 764 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Room

Executive Two Bedroom Apartment

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Studio Apartment

Private kitchen

Studio Apartment

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Private kitchen

Three Bedroom Apartment

  • 1421 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Single Beds

View all photos for Deluxe Two Bedroom Apartment

Private kitchen

Deluxe Two Bedroom Apartment

  • 1270 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds or 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Two Bedroom Apartment

Room

Two Bedroom Apartment

  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

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About the area

Melbourne

Located in Melbourne Central Business District, a neighbourhood in Melbourne, Quest On William is near a metro station. Collins Street and Melbourne Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne and Melbourne Zoo. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena.

What's nearby

  • Melbourne Central - 5 min walk - 0.5 km
  • Collins Street - 5 min walk - 0.5 km
  • Queen Victoria Market - 10 min walk - 0.9 km
  • Marvel Stadium - 12 min walk - 1.0 km
  • Crown Casino - 14 min walk - 1.2 km

Getting around

  • Flagstaff Station - 5 min walk
  • Southern Cross Station - 7 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Lim Kopi - ‬2 min walk
  • ‪Patricia Coffee Brewers - ‬1 min walk
  • ‪Schmucks Bagels - ‬1 min walk
  • ‪Scugnizzo - ‬3 min walk
  • ‪Korchi City - ‬3 min walk

About this property

Quest On William

Aparthotel with a fitness centre, a short walk to Collins Street
Along with a fitness centre, this smoke-free aparthotel has self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and express check-in are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Limited housekeeping is available.
Quest On William offers 68 air-conditioned accommodations with washers/dryers and coffee/tea makers. 45-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre.
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Amenities

Kitchen
Washer
Dryer
Free WiFi
Air conditioning
Gym

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Cots (infant beds) are available for AUD 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Quest On William pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quest On William?

Self-parking is available for AUD 50 per night. Limited spots are available.

What time is check-in at Quest On William?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Quest On William?

Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).

Where is Quest On William located?

Located in Melbourne Central Business District, this aparthotel is within a 10-minute walk of Collins Street, Melbourne Central and Bourke Street Mall. Queen Victoria Market and Marvel Stadium are also within 15 minutes. Flagstaff Station is only a 5-minute walk and Melbourne Central Station is 11 minutes.

Quest On William Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 472 out of 1084 reviews
Rating 8 - Good. 411 out of 1084 reviews
Rating 6 - Okay. 130 out of 1084 reviews
Rating 4 - Poor. 44 out of 1084 reviews
Rating 2 - Terrible. 27 out of 1084 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8.2/10

Communication

Reviews

8/10 Good

Abdullateef

Liked: Amenities
Average hotel with good location
Stayed 4 nights in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location
Stayed 2 nights in Jul 2025

10/10 Excellent

Bevan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, with awesome staff, the cleaning and service was excellent. Thanks
Stayed 5 nights in Jun 2025

4/10 Poor

Rachel

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms did not match photos, weird layout, old furniture and stains on couch.
Stayed 3 nights in Jul 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff with a clean, and well equipped apartment.
Stayed 1 night in Jan 2025

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay here, will be back again when in Melbourne.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location. Family friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, room comfort, communication

Felt like home

I loved staying in a large condo, which is so much better than a small hotel room. Every room was huge, including the bathroom. There was a washer and dryer in the unit, as well as a full kitchen.
Stayed 5 nights in Nov 2024

6/10 Okay

null

Large and centrally located

Large unit, centrally located. A bit tired design but as expected with the Quest brand. Value for money considering the costs of accommodation in MEL. Will consider for future stays
Stayed 1 night in Mar 2025

10/10 Excellent

denise

Liked: Cleanliness, property conditions & facilities
Great location and nice apartment… the front office notified me that they overcharged me and gave me a refund on the overcharge! Great to deal with honest people…. Will stay again if ever in Melbourne again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lois

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check-in, very clean & comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities, communication
After arriving after hours the staff were very efficient and communicating that a staff member would shortly arrive to help with check in. Fast and efficient with an upgrade to my advantage! Room was clean and just as described. Will definitely staff at the quest on my next trip to Melbourne! 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

Johanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious suite, we had a corner unit, very comfortable, everything we needed. Like home. The gym was located in a small space, no windows. The front desk staff was friendly and helpful. I would stay there again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Renae

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very friendly & helpful. Great location, we walked most places we visited.
Stayed 4 nights in Jul 2024

8/10 Good

Indiana

Liked: Cleanliness, property conditions & facilities, communication
Very helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Danae

Liked: Cleanliness, property conditions & facilities, communication
Very happy with our booking! Such a clean apartment and very spacious. Great location for what we needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were fantastic.Nothing was a bother .Enjoyed our stay immensely.
Stayed 2 nights in Nov 2024

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quest on William is located in an ideal spot in Melbourne in a business district, meaning that it’s quiet at night and away from hubs of activity. My suite was very comfortable including the bed, and had everything I needed for my stay. The cleaning service for the room was inconsistent during my stay but the room was spotless on my arrival. This did not take away from the enjoyment of my stay and I would highly recommend it. The front desk staff were very helpful, courteous and professional.
Stayed 6 nights in Feb 2025

4/10 Poor

Amelia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
We had a two bedroom executive apartment. It was small and I didn't like that there were so many problems with the getting the daily cleaning done properly, the ammenities that were in the apartment were dated and only 1 lift out of 2 lifts were working on one of the busiest sporting weeks in Melbourne. The only thing that was great was the location
Stayed 5 nights in Mar 2025

10/10 Excellent

MIchelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay as always!
Stayed 1 night in Sep 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, comfy bed, centrally located.
Stayed 1 night in Jun 2023

8/10 Good

Vikki

Liked: Cleanliness, communication

Central

Lovely central accommodation with good shopping and pubs and restaurants all within walking distance. Room was a bit noisy from traffic on William Street and the aircon seemed not to work too well. Otherwise good self contained accommodation with everything needed for a good holiday.
Stayed 7 nights in Dec 2024

8/10 Good

Anusha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location in the CBD. This property is an apartment hotel, so it was functional. We specifically like the kitchen and laundry facilities. One downside is that, they don't take an international credit card for deposit, so you need to pay in Australian cash. Another issue we faced was that there's no room service, so we had to go in person to the front desk in order to get extra coffee, etc. Location is unbeatable and walkable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with a tram stop out the front & central to most places. Rooms were very comfortable & cooking facilities were good.
Stayed 2 nights in Jun 2023

10/10 Excellent

Yew Hoong

Liked: Cleanliness, property conditions & facilities, communication
Good location. Helpful staff
Stayed 9 nights in Jul 2024