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Aparthotel

Pan Pacific Serviced Suites Kuala Lumpur

Luxury aparthotel with full-service spa and fitness centre

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Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Exterior
Outdoor pool
Front of property – evening/night
Room
Breakfast area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking available
  • Spa
£138
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Berjaya Times Square
    ‪5 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Choose your unit

View all photos for Premier Suite, 2 Bedrooms

Room

Premier Suite, 2 Bedrooms

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Room

Executive Suite, 1 Bedroom

  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 2 Bedrooms

Room

Deluxe Suite, 2 Bedrooms

  • 818 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms

Room

Suite, 2 Bedrooms

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Room

Premier Suite, 1 Bedroom (1 King Bed)

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Room

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, 2,284 reviews
The price is £71
includes taxes & fees
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About the area

Kuala Lumpur

Near a metro station, Pan Pacific Serviced Suites Kuala Lumpur is in Bukit Bintang, a neighbourhood in Kuala Lumpur with good shopping. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Petrosains Science Discovery Centre and Perdana Botanical Gardens are also worth visiting.

What's nearby

  • Berjaya Times Square - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • Suria KLCC Shopping Centre - 17 min walk - 1.5 km
  • KLCC Park - 17 min walk - 1.5 km
  • Petronas Twin Towers - 3 min drive - 2.3 km

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬4 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury aparthotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and massage/treatment rooms are on-site. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a fridge, an oven and a microwave. Comforts include premium bedding and a down duvet, and guests will also appreciate thoughtful touches, such as bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. 55-cm Smart televisions come with digital channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
St. Gregory has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.
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Amenities

Pool
Kitchen
Washing machine
Dryer
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Pan Pacific Serviced Suites Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pan Pacific Serviced Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Serviced Suites Kuala Lumpur?

Self-parking is available for MYR 2.20 per night. Valet parking is available for MYR 40 per day.

What time is check-in at Pan Pacific Serviced Suites Kuala Lumpur?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Kuala Lumpur?

Checkout is at noon.

Where is Pan Pacific Serviced Suites Kuala Lumpur located?

Located in Bukit Bintang, this luxury aparthotel is within a 10-minute walk of Lot 10 Shopping Centre, Berjaya Times Square, and Pavilion Kuala Lumpur. KLCC Park and Petronas Twin Towers are also within 1 mile (2 km). Bukit Bintang Station is only a 2-minute walk and Imbi Station is 6 minutes.

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 144 out of 196 reviews
Rating 8 - Good. 40 out of 196 reviews
Rating 6 - Okay. 6 out of 196 reviews
Rating 4 - Poor. 0 out of 196 reviews
Rating 2 - Terrible. 6 out of 196 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sensational hotel - perfect location for KL. Central to so many different shopping and dining areas. The hotel and staff were great, and loved the rooftop pool at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Zhelun

Liked: Cleanliness, property conditions & facilities, communication
I will recommend this hotel
Stayed 2 nights in Jul 2025

8/10 Good

Calvin Mang Yau

Liked: Cleanliness, amenities, property conditions & facilities
Nice room in a good location
Stayed 3 nights in Jun 2025

8/10 Good

RICHARD LEE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights here. Really nice modern rooms and friendly polite staff. Only bad thing is the wifi only puts out 30mbps. Highly recommend staying here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Takano

Liked: Cleanliness, property conditions & facilities, communication
Every thing is perfect. clean
Stayed 3 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
The Pan Pacific in KL was excellent, the facilities were very nice and the breakfast and bed were outstanding. I recommend
Stayed 5 nights in Jul 2025

10/10 Excellent

Chantale

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in May 2025

10/10 Excellent

Onel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice hotel. Fast elevator. Good breakfast. It’s great have a washer and dryer in the room. Suites are great.
Stayed 3 nights in Jun 2025

8/10 Good

Mr Chanu

Liked: Cleanliness, amenities, property conditions & facilities
It’s been a excellent stay
Stayed 5 nights in May 2025

10/10 Excellent

Surendra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent customer service
Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to stay while exploring KL. The rooms are modern, clean and spacious. Amenities in room included washer and dryer. We booked the 2 bedroom 2 bath suite, perfect for a family of four. Everything you need within walking distance - Sungei Plaza, Pavillion, night market.
Stayed 5 nights in Jun 2025

8/10 Good

Dermot

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really comfortable and great location, loved level 25
Stayed 2 nights in Apr 2025

10/10 Excellent

MOHAMMED

Liked: Cleanliness, amenities, property conditions & facilities
Usually a review has pros and cons. I can’t find a single flaw with this hotel. Service was excellent all the way from check in to check out. The location is ideal for a city. Real in KL.
Stayed 2 nights in May 2025

10/10 Excellent

Troung

Liked: Cleanliness, room comfort, communication

Excellent accommodation

Staff were really helpful, friendly and attentive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an amazing stay. Staff were accomodating. Lots of choices for breakfast. Monorail and MRT were a few metres by foot that can bring you anywhere in the metro. And it’s in the middle of the hustle and bustle of Bukit Bintang.
Stayed 3 nights in May 2025

10/10 Excellent

walid

Liked: Cleanliness, room comfort, communication

Five stars

The most beautiful hotel in world. Pan pacific
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for everything. Great helpful friendly staff.
Stayed 10 nights in Mar 2025

10/10 Excellent

Xin Yee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property located at the heart of KL. The transportation is nearby, maybe 5min walk from Bukit Bintang MRT station. Hotel is clean and comfortable. The only downside for me is the sleeping pillow a bit too soft but is not a big deal. Overall, highly recommend and will choose to stay again in future.
Stayed 3 nights in Apr 2025

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, cleanliness of the hotel is perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for a family stay
Stayed 3 nights in Oct 2024

8/10 Good

Sachin

Liked: Cleanliness, property conditions & facilities, communication
Great location
Stayed 6 nights in Dec 2024

10/10 Excellent

Elson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel. Highly recommended
Stayed 4 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were exceptional, knowledgeable and friendly.
Stayed 7 nights in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at this great property, which is in a fab location in KL. The suite was spacious and spotless, and very comfortable. Breakfast offered plenty choice for all pallets, and is served in a lovely room by the pool. I’d highly recommend for a city break on KL. However, our stay ended on a disappointing note with damaged clothes due to bleach in the pool area, and whilst the hotel staff was empathetic and promised to investigate, we’re still awaiting an outcome.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jure

Liked: Cleanliness, amenities, property conditions & facilities, communication
Big rooms, great amenities, very central
Stayed 4 nights in Nov 2024