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Palace Gate Hotel & Residence By EHM

Art Deco Phnom Penh aparthotel connected to a shopping centre, a quick walk to Riverside

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Photo gallery for Palace Gate Hotel & Residence By EHM

Reception
Fitness facility
Private kitchen
Food and drink
Food and drink
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Fireplace
  • Kitchen
  • Pool
  • Gym
  • Spa

Explore the area

Map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
  • Royal Palace
    ‪5 min walk‬
  • Independence Monument
    ‪9 min walk‬
  • NagaWorld Casino
    ‪10 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪16 min drive‬

Choose your unit

View all photos for Family 2-Bedroom Suite

Room

Family 2-Bedroom Suite

  • 1184 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Twin

Room

Studio Twin

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed OR 2 Single Beds

View all photos for Presidential 2-Bedroom Suite

Room

Presidential 2-Bedroom Suite

  • 786 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for King Suite

Room

King Suite

  • 678 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Double

Room

Studio Double

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double

Room

Premier Double

  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Phnom Penh

Located near a boardwalk, Palace Gate Hotel & Residence By EHM is in Phnom Penh City Centre neighbourhood and is connected to a shopping centre. Royal Palace and Independence Monument are notable landmarks, and travellers looking to shop may want to visit Phnom Penh Night Market and Riverside. National Museum of Cambodia and NagaWorld Casino are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as boat tours.

What's nearby

  • Royal Palace - 5 min walk - 0.5 km
  • Independence Monument - 9 min walk - 0.8 km
  • NagaWorld Casino - 10 min walk - 0.9 km
  • National Museum of Cambodia - 10 min walk - 0.9 km
  • Phnom Penh Night Market - 2 min drive - 2.3 km

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 34 min drive

Restaurants

  • ‪Banana Tree Restaurant - ‬9 min walk
  • ‪Café Amazon - ‬5 min walk
  • ‪Mealea Restaurant - ‬7 min walk
  • ‪Brown Coffee and Bakery - ‬2 min walk
  • ‪Limoncello Pizzeria & Restaurant - ‬1 min walk

About this property

Palace Gate Hotel & Residence By EHM

Art Deco Phnom Penh aparthotel connected to a shopping centre, a quick walk to Riverside
This aparthotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a fitness centre, coffee/tea in a common area and spa services are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
Palace Gate Hotel & Residence By EHM offers 54 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. 42-inch LED televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.
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Amenities

Pool
Kitchen
Parking included
Free WiFi
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Palace Gate Hotel & Residence By EHM have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is Palace Gate Hotel & Residence By EHM pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Gate Hotel & Residence By EHM?

Self-parking is free at this property.

What time is check-in at Palace Gate Hotel & Residence By EHM?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palace Gate Hotel & Residence By EHM?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Palace Gate Hotel & Residence By EHM provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Palace Gate Hotel & Residence By EHM located?

Located in Phnom Penh City Centre, this spa aparthotel is within a 10-minute walk of Riverside, Royal Palace and Independence Monument. NagaWorld Casino and National Museum of Cambodia are also within 15 minutes.

Palace Gate Hotel & Residence By EHM Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 203 out of 326 reviews
Rating 8 - Good. 81 out of 326 reviews
Rating 6 - Okay. 25 out of 326 reviews
Rating 4 - Poor. 6 out of 326 reviews
Rating 2 - Terrible. 11 out of 326 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Tony

Liked: Cleanliness, room comfort, communication

Great 5 day stay

Was very nice comfortable stay. The breakfast was great for the price. The morning coffee was a bit hit and miss (mostly miss) other than that it was great value for money
Stayed 5 nights in Dec 2024

10/10 Excellent

Katri

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Nov 2024

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely stay with friendly staff. Large clean room with balcony and view of the city. Was good to have large fridge freezer. Great location for royal palace and river
Stayed 2 nights in Feb 2024

10/10 Excellent

Hannelore

Liked: Cleanliness, room comfort, communication

Walking distance to all main attractions

I loved my experience at the property, phnom penn surprised me how beautiful is all near by walking distance, It’s safe for solo females, Hotel is nice with a beautiful pool. Has interesting views to a next pagoda you can understand more about monks life.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this place; it was like an oasis of calm and elegance in a very busy city. The staff were consistently pleasant and helpful; they were even willing to take my postcards across town to the post office for me. And, great location.
Stayed 3 nights in Jan 2024

8/10 Good

Steven

Stayed 6 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were very hospitable. The hotel itself, although, small, was in an interesting area close to The Royal Palace and also the riverside.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friedly staff. Room was huge and spotless.
Stayed 3 nights in Oct 2019

10/10 Excellent

Sandi, England

Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at this hotel. The staff were extremely helpful, room was clean. We ate breakfast and dinner at the hotel restaurant and all our meals were delicious. Good location for attractions. Would definitely stay here again.
Stayed 2 nights in Oct 2019

10/10 Excellent

Baljit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great residence hotel

Great beautiful residence with friendly professional staff. Really enjoyed my stay. The hotel walls are full of old pictures which adds to the ambience and feels like a journey back in time with the old clocks and vase in the restaurant. Just beautiful and welcoming.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception / Check inn Staff - Excellent, Well Trained Atmosphere, Clean, Nice Decor Well Maintained Property
Stayed 1 night in Aug 2019

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Duncan, Preston OK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Chateau The Meliya. We were given a suite rather than a simple room. There was a double & a single bed. Also a small kitchen and a fridge freezer. I particularly enjoyed the view over a temple. The hotel is located down a quiet side street close to the Royal Palaces and the main squares.
Stayed 3 nights in Feb 2019

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Great location, spacious rooms which are like mini apartments, clean and well maintained. Breakfast is bland and basic.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay for a cheaper price.
Stayed 7 nights in Jun 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay in Phnom Penh

Absolutely Superb. Very comfortable. Staff are very friendly and welcoming, breakfast was delicious, and the hotel is centrally located.
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phnom Penh

Great location for all the main tourist sites-Also a lovely room and the service was very good-breakfast was fine and staff were very friendly and helpful
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

yadvindra

Liked: Cleanliness
Disliked: Room comfort

Average and not as highly rated as per your site

The breakfast was poor and one of the days the food had finished at around 8 am
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Glenford, Europe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel and simply the best staff possible

I was the home from home with staffing , one dreams about when fantasying of being a billionaire....The staff were outstanding, Professional , giving of their time. They were quick to resolve even the littlest issue and so utterly professional...I will always stay in the Chateau when I Phnom penh
This review was submitted before 2018 and has not been verified.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

An excellent hotel in a great area. Walking distance from all the main tourist spots or a $2 tuk tuk ride. Very clean, great breakfast and a very friendly staff. Would be even better for a longer stay or a family. Great find.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Apartment and services
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Swams

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Place to stay

enjoyed my stay- Rented a studio with Kichenette Very friendly & professional staff very Conveniently located Nice & clean Very good amenities

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
I’ve stayed many times and that kinda says it all. But, I should mention the staff, room service and facilities are the best. It’s 2 blocks from the Kings Palace for God sakes!! It’s a great value.
Stayed 1 night in Mar 2025

8/10 Good

Thanak

Liked: Cleanliness, property conditions & facilities, communication
Stayed 6 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location and a great staff make this hotel a 12 out of 10! This is my 4th stay and every room has been exceptional. 2 blocks from the Kings Palace!!!! Delicious food as well.
Stayed 5 nights in Feb 2025