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Aparthotel

Xambé

Aparthotel in Tulum with 24-hour front desk and outdoor pool

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Photo gallery for Xambé

Outdoor pool
Rooftop pool
Exterior
Room
Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning
£70
includes taxes & fees
12 Sept - 13 Sept

Explore the area

View in a map
Avenida Central, Aldea Zama, Tulum, QROO, 77765
  • Las Palmas Public Beach
    ‪7 min drive‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪57 min drive‬

Choose your unit

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Apartment

Room

Grand Apartment

  • 2260 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment

Room

Superior Apartment

  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite

Room

Superior Suite

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Room

Deluxe Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Room

Grand Suite

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Room

Grand Room

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Room

Superior Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Room

Deluxe Suite

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

Zama, a neighbourhood in Tulum, is home to Xambé . Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum National Park - 4 min drive - 2.5 km
  • Las Palmas Public Beach - 7 min drive - 3.9 km
  • Tulum Beach - 7 min drive - 5.3 km
  • Playa Paraiso - 8 min drive - 4.6 km
  • Tulum Mayan Ruins - 10 min drive - 5.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • Delicia
  • ‪Maya-Xel Tulum by Jaguar Negro - ‬12 min walk
  • ‪Rossina - ‬9 min walk
  • ‪El Galán Restaurante - Bar - ‬5 min drive
  • ‪La Consentida - ‬4 min drive

About this property

Xambé

Aparthotel in Tulum with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a banquet hall are on-site. Each apartment offers free WiFi, premium bedding and a Smart TV with digital channels. A rainfall shower, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Xambé offers 28 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Amenities

Pool
Pet-friendly
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Huawei Pay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Xambé have a pool?

Yes, this property has an outdoor pool.

Is Xambé pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Xambé ?

Self-parking is free at this property.

What time is check-in at Xambé ?

Check-in start time: 3:00 PM; check-in end time: 2:30 PM. Late check-in is available during limited hours.

What time is check-out at Xambé ?

Checkout is at noon.

Where is Xambé located?

Located in Zama, this aparthotel is 1.2 mi (2 km) from Hunab Lifestyle Center and within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Dos Aguas Park and Jaguar Park are also within 2 miles (3 km).

Xambé Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 48 out of 80 reviews
Rating 8 - Good. 12 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 6 out of 80 reviews
Rating 2 - Terrible. 5 out of 80 reviews

8.6/10

Cleanliness

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

8.6/10

Communication

Reviews

10/10 Excellent

Kadeem

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at this property was great . I loved the personal pool that came with the grand suite & also the rooftop pool was really nice . Would definitely come back !
Stayed 3 nights in Jul 2025

10/10 Excellent

Marie-Andree

Liked: Cleanliness, property conditions & facilities, communication
Beautiful design , Zen ambiance, good and friendly services.
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartments, great roof -top pool well maintained, friendly staff
Stayed 14 nights in Feb 2025

10/10 Excellent

Jared

Liked: Cleanliness, property conditions & facilities, communication
Amazing stay thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property
Stayed 1 night in Dec 2024

10/10 Excellent

Garry

Liked: Cleanliness, property conditions & facilities, communication
This property looked just like the pictures & Monica at the front desk was very helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Stayed 1 night in Nov 2024

10/10 Excellent

Uyirendiren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay in Tulum
Stayed 4 nights in Mar 2024

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
People from reception helped me to find good places with local food 😋
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the rooftop pool. Only thing was the shower and wasn’t that great
Stayed 5 nights in Feb 2025

10/10 Excellent

djeneba

Liked: Cleanliness, property conditions & facilities, communication
We loved our stay at Xambé. The place was quiet and clean, we were able to walk to the local plaza to get some wine and local food. The infinity pool was amazing and it was empty almost everytime we went up there. 10/10 stay.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception was amazing and the interaction with the staff of Xambé was so pleasant!
Stayed 3 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
If you want to get away from the central area of Tulum this is the spot to go. Since it's far from the center, it is priced accordingly. Nice and quiet place. I would suggest a car or transport available to this destination as it's not easily reachable by foot.
Stayed 1 night in Jan 2025

4/10 Poor

Yara

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Location is not convenient, hard to find the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Nahje

Liked: Cleanliness, amenities, property conditions & facilities, communication
The stay was amazing, we had so much space & it was beautifully designed. We got help with everything we needed. The location is up & coming so it isnt walkable but we got help with transportation around Tulum which helped our experience tremendously. We would definitely stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.

10/10 Excellent

Adiba

Liked: Cleanliness, property conditions & facilities, communication
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful modern room.
Stayed 1 night in May 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities, communication
Quiet getaway for those looking for a more intimate jungle feel. Plenty of development in the area so be mindful that you still will be in a neighborhood that is actively undergoing construction. Would book again for multiple couples trips.
Stayed 3 nights in Mar 2024

6/10 Okay

Omri

Liked: Communication
Disliked: Cleanliness

Mixed Experience at Xambe Hotel

The property itself is absolutely beautiful, and the staff at the front desk were incredibly kind and welcoming, which we really appreciated. The location and overall atmosphere had so much potential for a great stay. However, the cleanliness was a major issue. There were ants everywhere, dirt all over the floor, and spider webs in multiple areas, which made it feel like the room hadn’t been properly cleaned in a while. It was disappointing because with better housekeeping, this place could be amazing. If management improves the cleaning standards, Xambe Hotel could be a great place to stay. Until then, I’d hesitate to recommend it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very new property. Beautiful rooms and views. Amazing rooftop pool. Friendly and helpful staff. I would stay again!
Stayed 10 nights in Dec 2023

8/10 Good

Sayeeda

Liked: Cleanliness, property conditions & facilities, communication
Over all stay was good but couldve been better if they werent having constant water issues. Literally 4/5 nights we stayed, we had water issues, as in no water. Poor pressure etc. Staff were very sweet and respectful. Interiors were beautiful and modern artsy, Place was clean. Rooftop and pool were gorgeous. Neighborhood was mostly quiet and safe. I appreciated the Free laundry room, just bring detergent. There was an Ice machine room with filtered water. Poor internet connection in rooms were a tad annoying as well. Will stay again if they have those two issues sorted.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jabari

Liked: Cleanliness, amenities, property conditions & facilities, communication
I absolutely loved everything! Ill be back.
Stayed 2 nights in Mar 2024

6/10 Okay

Anastasiya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall nice hotel but definitely needs improvement. Cons: - Hot water was only running for 5 minutes, i had to go to the front desk to ask to fix it - AC remote was not working, I went to front desk they put new batteries but in the morning it was not working again - No extra toilet paper, you only have one roll in your bathroom - Also little ants in the room - They did not have any bikes for rent when I came Other than that was good
Stayed 2 nights in Jan 2025