8/10 Good
Tiffany T.
18 May, 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great except for its Challenges
We so wanted to enjoy our stay but this turned out to be a disaster. The apartment was nice and bright but was not ready when we arrived. We waited 2 hours for it to be cleaned (4 hours after the check in hour). Luckily there was a cafe downstairs. Unfortunately after dinner we got stuck between floors in the elevator. Maintenance sent someone who was there within an hour. They fixed it temporarily but said it would not be completely fixed for a couple more days due to a holiday. My wife uses a wheelchair and had to leave it downstairs (there are 2 steps to the elevator) and walk up two large flights to get to the apartment. This was very dangerous for my wife as she has difficulty walking, but moving to a hotel would also be difficult after a long travel day so we stayed. The next day we got stuck again. Another hour in a glass box in 80F heat. We now have a phobia of elevators. I would still recommend this unit if you are able bodied, okay with taking the stairs, bring your own supplies, don’t plan to cook and don’t mind the water going hot and cold during your shower. The location was great. We loved the restaurants and proximity to both the Vatican and the river. The unit itself is bright but the doors had a finicky lock, the stovetop and washer/dryer were difficult to figure out, a bidet is in front of the entry to the shower, and they provided the bare minimum in supplies. Luckily there are markets nearby. And luckily my wife did not fall down the stairs
Tiffany T.
Stayed 5 nights in Apr 2025
