8/10 Good
Summer B.
13 August 2021
Liked: Check-in, communication, location, listing accuracy
Great location & managers, but needs a good cleaning
Upon arrival we quickly noticed a few concerns. One was the ice maker didn’t work in the fridge, but when we called property manager he quickly went and got a few bags of ice. Secondly, there was one missing bed according to what was advised. Again, a property manager found one and made up a new bed with clean sheets.
The location is wonderful w/access to beach and pool. We have older kids so we felt comfortable with them crossing road to get to pool/beach. Walk to town took about 10-15 minutes. Great deck to relax on. Grill was great to have as well.
It’s a pretty new building so everything is updated and new. The 2 tv areas are great!
The cleaning of the property needs to be addressed. I let the manager know there were a few things. For example, no clean floor mats in bathrooms, urine around toilet baseboard, floors were not mopped or vacuumed. I wiped up water on the floor in bathroom with a white rag , and it was dark grey 🤢 The carpets on the stairs were really dirty. If it were my place I’d find new cleaners who pay attention to detail, when your paying that much you expect it to be in excellent condition. Make sure to take all your toiletries, hairdryer, etc. compared to other properties we’ve stayed at in Bear Lake, it definitely could use some work.
Summer B.
Stayed 3 nights in Aug 2021