Walk to Parks: Mountain House Retreat w/ Patio!

From the owner: "Thank you for sharing your feedback. I’m sorry to hear about your experience with the ants and furnishings. The home is thoroughly cleaned and inspected before each stay, and I’ve followed up with my team to ensure everything remains in top condition. The beds include both queen and bunk options, and the kitchen is fully stocked with utensils and cookware for guest use. I appreciate your comments and will continue making improvements to provide a clean, comfortable, and well-equipped stay for future guests."

Thank you for sharing your feedback. We regret to hear that your experience did not meet expectations. We followed up with the owner, who would like to address the following:- The home was professionally cleaned prior to arrival, and when concerns were raised, we immediately offered to send the cleaning team back.- We also extended the option for a full refund if you preferred to cancel, as well as provided a partial refund to accommodate your concerns.- While we regret that these efforts did not meet your satisfaction, guest comfort is always a priority, and we will continue to monitor and improve where needed.We’re glad to hear that you’ve had many positive Vrbo experiences, and we’ll keep working to ensure future guests enjoy a comfortable stay at our property.