Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
From the outside, this property has potential: it's quiet, has a spacious fenced yard, and details like an old wooden swing. But the maintenance is lacking, and the property does not seem to be sufficiently managed. Upon arrival, the keys wouldn't work in the front door; they only worked on the kitchen doorknob. But inexplicably, the gate leading right from the driveway to the kitchen/porch was zip-tied shut. Around the house, the gate by the outdoor shower (which, surprise, is fully open on one side) was held shut by a potted plant. A used washcloth had been left hanging on the gate. The screens on the porch were weathered and falling out of the door frames. Inside the house, we found a dishwasher full of dishes, a full trash can under the sink, a full clothes drier, and personal effects still in the bathrooms: towels hanging up, soap and razors in the showers. We brought our dogs, but found (as we cleaned up after our pets) that the yard hadn't been picked up, and when we went to clean up mid-week, I found the vacuum was full of another pet's fur. The kitchen light wouldn't turn off, and the fan wouldn't turn on. And items left in the kitchen (a pile of plastic bags from take-out orders, half-used jars of cooking oils and other effects) made it feel like we'd walked into the home of someone who had just stepped out for a moment... a feeling that was later validated by our agent, who shared that the owner was in residence right after we departed. I wanted to love this property, and in many ways it is special. But I was told that because I didn't call and report every issue I found right away (which is just what you want to do after coming off a road trip with pets and a small child), my insurance would be billed for damage (notably, the weathered porch screens) that was clearly there before we arrived. This house needs maintenance and a thorough walk-through -- preferably with a manager who is able to be objective and put the needs of potential tenants first.