10/10 Excellent
Joanne M.
23 July 2023
Liked: Cleanliness, check-in, location, listing accuracy
Wonderful Venue
The listing did not over promise. The house was lovely, the location was excellent, and the amenities were great. If I had to report any downside, it would be the challenge of communicating directly with the owner. In our case, we were hit with an unexpected intense rain and wind event that caused significant flooding on the first floor (entry level) with no direct access to the owners for guidance on how to deal with the problem. We took it upon ourselves to take the affected carpets outdoors to drain and dry off and to sweep out the accumulated water. We finally were able to connect with the Clark family, who were most gracious and supportive. Net, we respectfully suggest that renters be given a direct line to the owners so they can contact them directly in emergency situations. This situation was needlessly complicated and stressful because immediate contact with the owners was not available.
Joanne M.
Stayed 7 nights in Jul 2023