Hello Mike, thank you for staying with us. We can likely all agree that informational reviews can be helpful to potential guests looking to learn more about the features and benefits of a property, if they are objective and helpful. Personal preference has a place, but, should not be used as fodder to tear down a family's business. With respect to this Guest’s stay, it would have been wonderful to chat about any concerns while they visited with us, as we do with almost all of our customers, rather than to hear about them in such a negative forum. There was every opportunity to simply talk with us like the real human beings and hosts that we are, and perhaps ask for a different accommodation if this one did not meet their expectations. A traditional rustic Adirondack cabin is not for everyone. It also should not be compared to new and modern hotels or homes. While we appreciate and take to heart all of our Guests’ comments, these in particular seem designed to denigrate the property, rather than to inform a potential customer. Dozens of families enjoyed this cabin this summer, along with all of our others, yet a VRBO customer provided the first review that dissects the property for what it does not offer rather than for what it does. Cabins built in the 1940’s did not have a focus on large bathrooms as a feature. They remain the same style and size, regardless of upgrades. This cannot be helped, and, seems a strange criteria upon which to rate a camping cabin. We do not advertise "large sandy beach" and it is unfair to rate our waterfront access accordingly. Artificial beaches are accessible by the public within a few minutes in both directions. Ours is a gorgeous spot from which to view and enjoy the lake, based on the size that you expected, rather than what it is. We neither own the property, nor can make changes to it. And, we did not make any claim as to size. However, this waterfront area, part of the land included with a $2 million dollar private home, is an average size shoreline on arguably the most exclusive and expensive lake in the Northeast. This Guest enjoyed access to this for $249/night, rather than a $2mm investment. Our description is 100% accurate, and reminds possible guests that we are on a hillside, and trail is down that hill to the water, and that it requires a hike up and down about a 500' hike from the property. This is plainly described in the listing details, in at least two places. Each unit is cleaned prior to our Guests arrival. A large cabin such as this takes approximately 3 hours to complete, and we thoroughly dispute such comments as "bathroom could use a cleaning" and the "carpets must be torn out". This comment in particular is simple hyperbole. Again, this cabin should be reviewed in the context of other cabins of this vintage and style. We agree that flooring upgrades are always a wonderful addition, and, are in the plan for us here. We have made many upgrades this year, and continue to do so. We have received no complaints that having carpet (like many other properties do!) is "unsanitary". Last, and most puzzling, is the comment that the pool was "ok" and not used. We have two pools on property, which receive loads of use by young and old, and are in wonderful condition with sparkling clear water. One is solar heated, the other is not, offering a choice for each person's preference. It seems that the choice of not one but two pools were not enough for this guest at $249/night. We are unaware of any “electrical concerns” and question how this guest would know the mechanical design of the property, or why he would endeavor to comment upon it. As to box fans, we offered several, and it is possible that the older older models were dusty inside - for that, we apologize. That said, there were two brand new tower fans, clean as a whistle just out of the box also located in this cabin. We also could have been asked to take them apart and clean them, were they preferred. We are very responsive to our Guests concerns, they have only to share them with us.