Verified
10/10 Excellent
TALISA S.
18 Nov, 2020
Liked: Check-in, communication, location, listing accuracy
Making the best of it
The house was beautiful and the location perfect, however a few experiences made me feel like a nagging renter, which is not what I want to be, EVER, much less on vacation . First, we were initially told there was propane for the grill and it was ready to go, so we went to the store and purchased quite a bit of meat to grill. When we got ready to grill, we discovered both propane bottles were empty . We called and someone brought propane to us, however it delayed cooking a few hours. After hooking up the propane, we learned the grill would not get over 200 degrees and after trying to deal with that for another hour or so , we ended up cooking in an oven which was dirty. We also had a problem with jet tub located in Royal Suite bathroom, the water would not come on at all (very disappointing). On our last night, we lost all water pressure and had to call maintenance for help. It was after 8 pm, we felt awful for having to call someone out so late, however we were all packing and trying to take showers and do laundry in order to catch a flight the next day. Overall we enjoyed our time in the mountains and may visit again one day. Maybe next time the zip lines will not be under maintenance and we will get to enjoy them with the kids like we initially planned for this trip.
TALISA S.
Stayed 2 nights in Oct 2020
