We were really looking forward to our trip, but unfortunately this property was a major disappointment.After a 16 hour drive, we arrived around 1 a.m. only to find that we could not get into the home. We tried everything—using the door code repeatedly, logging into the Vrbo app, searching for Wi-Fi, and attempting to contact the owner. After nearly an hour of trying, we had no choice but to find another pet-friendly hotel 30 minutes away. By the time we finally got to bed, it was 5 a.m.We had a scheduled paddleboard excursion at Weeki Wachee State Park later that morning, but were simply too exhausted and still had no proper place to stay with our pets. This was a huge letdown.The owner did reach out the following morning and said she would reimburse us for the first night, but by then the damage was done—we had already lost valuable vacation time. After so much back and forth, we felt our trip was ruined before it even started. We ultimately decided that Weeki Wachee was not meant to be and moved on to Destin earlier than planned.To the owner’s credit, she did reimburse us for the full trip. However, considering the stress, lost excursion costs, extra lodging, and additional gas expenses, we feel more should have been done.Overall, this was a waste of time and an incredibly frustrating start to what should have been a fun vacation.